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Lexus of Serramonte
Colma, CA
657 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 657 reviews
July 21, 2023
Steve was awesome to work with, what issues popped up, he did a great job working and finding a solution for. Pretty easy transaction considering it was an out of state purchase. Well done. did a great job working and finding a solution for. Pretty easy transaction considering it was an out of state purchase. Well done. More
by richard.wigle
Employees Worked With
Steve Bailey
Helpful July 16, 2023
I identified the car while being on business in Italy. I thought I can just buy a car like something on Amazon. Well that was naive and Eric Weichardt was able to explain the facts. I visited the dealersh I thought I can just buy a car like something on Amazon. Well that was naive and Eric Weichardt was able to explain the facts. I visited the dealership in person and was able to purchase the car. Eric was helpful throughout the process which turned out to be more bureaucratic than expected - not the dealerships's mistake. I highly recommend Lexus of Serramonte More
by Ralf2016
Employees Worked With
Eric Weichardt
July 04, 2023
Our salesman, Fernando, was great! He was informative, attentive and friendly. I worked out a deal with him over the phone prior to arriving at the dealership as we live about 2 hours He was informative, attentive and friendly. I worked out a deal with him over the phone prior to arriving at the dealership as we live about 2 hours away. The problem was waiting to sign paperwork. We paid cash for the vehicle so you would think it would be fast and easy. Chris, the paperwork guy left us waiting for 2 hours!!! He was walking around chatting with other employees and drinking a coffee while we sat and waited for 2 hours. If I had known that he was who we were waiting on I would’ve have said something but we were under the impression that he was with another customer. More
by shannarach
Employees Worked With
Fernando Ferran, Christopher Kassem
July 02, 2023
A wonderful car shopping experiences. This dealer is nice and helpful, The services is great and the sales person Clarissa is very helpful and patient to help me find the cars I like and This dealer is nice and helpful, The services is great and the sales person Clarissa is very helpful and patient to help me find the cars I like and give me a great deal for the car I liked, and would definitely recommended! Thank you! More
by Lewis
Employees Worked With
Clarissa Toy
June 30, 2023
very nice staff! they all help each other. buying a car couldn’t of been more easier. wish we got a lower price but no complaints they all help each other. buying a car couldn’t of been more easier. wish we got a lower price but no complaints More
by outreyges
Employees Worked With
Ferran and Mauricio
June 27, 2023
A wonderful shopping experience. From sales to financing, Lexus of Serramonte proved to be an honest and trusted partner. My first, but definitely not my last, Lexus! From sales to financing, Lexus of Serramonte proved to be an honest and trusted partner. My first, but definitely not my last, Lexus! More
by carrie.l.sambel
Employees Worked With
Shah, Steve Bailey
June 26, 2023
Great Experience! Made the purchase process super easy. Came in the day before to see a few cars that was recommended. Left the next day with a CPO car that ticked all Made the purchase process super easy. Came in the day before to see a few cars that was recommended. Left the next day with a CPO car that ticked all the boxes. Can't say good enough things about this place. Would def recommend! More
by jason
Employees Worked With
FERNANDO FERRAN, VICTOR LU
