Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Serramonte
Colma, CA
733 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 733 reviews
February 16, 2025
Victor and Serramonte were superb! This was our third Dealership of the day- and by far- the most efficient, honorable, and value for the money. We saw the car listed on the websit This was our third Dealership of the day- and by far- the most efficient, honorable, and value for the money. We saw the car listed on the website- called to ensure the car was there- said we would be there in an hour, they had it ready when we got there for a test drive- and we were driving the vehicle within 5 min of arrival. Very quick to be able to complete the deal- and the financing was also a fast experience. This dealership was straight forward- and quick in selling a car. Car was washed- gassed up- and two steps away from the door when we exited after the transaction was complete- for a quick drive off. If dealerships want to know what people want in the car buying experience- they need to model it after Victor and this establishment. Super happy with Victor and this experience. -The Ochoa’s More
by Nishio
Employees Worked With
Victor Luc
February 14, 2025
Victor was great and had great customer service. He was available by text, always answered any questions I had. I already knew what I wanted, he reserved the car for me and contacted me when it came He was available by text, always answered any questions I had. I already knew what I wanted, he reserved the car for me and contacted me when it came in. The purchase process was fast, he worked with my budget and we got out in 2hours. Highly recommend Victor if you are going to purchase a Lexus! More
by sigpartygal
Employees Worked With
Victor
February 08, 2025
We come with hundreds of questions and weren’t sure which car to buy. Nick H. Educated us for hours explaining all the details and showing different models of cars. Finally the car I liked most was not avail car to buy. Nick H. Educated us for hours explaining all the details and showing different models of cars. Finally the car I liked most was not available at the first day and I also needed more time. Nick made all the arrangements, so I was able to get financing and car in a few days and got the car of my dream. Thank you! More
by IRozend
Employees Worked With
Nick Heart, Johnson Wang
February 07, 2025
It's clean and the people are very friendly. I was there in 2017 and bought a used car & met Fernando. He was calm, friendly and very patient. We felt very relaxed & I remember having a great co I was there in 2017 and bought a used car & met Fernando. He was calm, friendly and very patient. We felt very relaxed & I remember having a great conversation. Fast forward I was looking for another used car for one of our good friends. I found one on carfax a Cherokee jeep in serramonte. I thought to myself I've been there. I called & sure enough I have. Booked an appointment with Fernando for the next day. Fernando is so kind and a people person. He made us feel welcome and remembered us. We were very happy and we ended up purchasing the car. Thank you! More
by Plz5
Employees Worked With
Fernando Fern
February 02, 2025
Serramonte Lexus is the dealership to go for Lexus cars. Staff are helpful, friendly and professional. You got what you want fast and easy. Recommended highly. Staff are helpful, friendly and professional. You got what you want fast and easy. Recommended highly. More
by fwyoung_stereo
Employees Worked With
Gary Li - sales representative.
January 31, 2025
It was a positive experience! All staff were helpful, friendly and professional. We hope to get the same treatment each time! All staff were helpful, friendly and professional. We hope to get the same treatment each time! More
by Angela M
Employees Worked With
Roger Yuen and Johnson Wang
January 31, 2025
Every member of the dealership made the experience of purchasing a car a great experience, not stressful as I feared, as a single older woman. Steve, Mario and Roger, were all patient, responsive and di purchasing a car a great experience, not stressful as I feared, as a single older woman. Steve, Mario and Roger, were all patient, responsive and did their upmost to make sure my final purchase met all my needs. I am looking forward to continued relationship with this dealership. More
by mili price
Employees Worked With
Steve, Mario, and Roger
