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Lexus of Seattle

Lynnwood, WA

4.7
427 Reviews

20300 Highway 99

Lynnwood, WA

98036

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Showing 427 reviews

March 14, 2021

We have been looking for a newer GX 460 for some time now, with no luck. Then we called Lexus of Seattle in response to a car posted on Auto Trader. My husband was lucky enough to speak with Mike Dargd More

by L Larson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dargdor
Mar 15, 2021 -

Lexus of Seattle responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Seattle! Thanks again for the recommendation, and have an amazing day!

March 11, 2021

Always a great dealer to get my car serviced. Friendly and knowledgeable. I go only there for my lexus. I highly recommend them to anyone who owns a Lexus. More

by Trotta Kimberly a
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Webber
Mar 13, 2021 -

Lexus of Seattle responded

Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Lexus of Seattle

February 16, 2021

You never really know what you’re gonna get with the whole “buying a car from a dealership experience” - but unfortunately the stereo types are often true. However this time, they weren’t.. - I’ve bough More

by Curtis.hofmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt used car manager , Christopher Talamantez, Carol Frisone, Gabe Gallegos
Feb 17, 2021 -

Lexus of Seattle responded

Curtis, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

January 01, 2021

Tired to order an RX through them with COSTCO. Gave them $1000 deposit which three weeks later was not cashed. Contacted the GSM to find out why and also if our special order had been put in right away(thr More

by ramjet1954
Recommend Dealer
No
Employees Worked With
Fedja Losic, Gabe Gallegos
Jan 05, 2021 -

Lexus of Seattle responded

Sorry that this transpired this way. I am glad that we had a chance to speak and iron it out. Feel free to contact me directly in the future. Thanks again for taking the time. Dean Barker

Jan 05, 2021 -

Lexus of Seattle responded

Sorry that this transpired this way. I am glad that we had a chance to speak and iron it out. Feel free to contact me directly in the future. Thanks again for taking the time. Dean Barker

Jan 07, 2021 -

ramjet1954 responded

Mr Dean Barker the GM of Lexus of Seattle called me. I told him I did not feel that the issues in any way involved our Salesman Christopher Talamentez who tried his best to do a job that he may not have been trained to do. I had an appointment to special order a car and should have dealt with either the New Car Sales Manager or the General Sales Manager to place this order. Mr. Barker agreed that is usually how things are done. He said he would implement this change at Lexus of Seattle in order to make this process a better one for customers in the future

November 19, 2020

i have good service from seller, he is a good man, he is friendly, Mr. Patrick Conklin very nice person and easy to do business More

by dongnguyen102014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Conklin
Nov 25, 2020 -

Lexus of Seattle responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2020

We had an issue with the salesman and lot associate but the General Sales manager made things right. They went above and beyond my expectations. More

by 11011101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Talamantez
Nov 29, 2020 -

Lexus of Seattle responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2020

Excellent service! Jim Matson in the service department was great to work with. C. Samuelson took an awesome video inspection of my car. Service was done earlier than expected, awesome! More

by strix26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Matson, C. Samuelson
Sep 30, 2020 -

Lexus of Seattle responded

We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

August 28, 2020

Lexus of Seattle very lucky to have Mr. Wayne Yonke as a sale person. He is the best of the best sale person I have never seen before. Very nice person and easy to do business with. No words can describe ho More

by bendyh2nite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Yonke
Sep 02, 2020 -

Lexus of Seattle responded

Hello, we're glad you had such a wonderful experience with Wayne! We hope to be of service to you again in the future. Best wishes, Lexus of Seattle

June 22, 2020

Considering Covid 19, service was still great, Ken and Jim compensated the detailing part of my car by a brief but great personable conversation. It was friendly and made me feel welcomed and part of the More

by rogersn
Recommend Dealer
Yes
Employees Worked With
Jim Matson, Kevin Murphy
Jul 02, 2020 -

Lexus of Seattle responded

Hello, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus of Seattle! We hope to see you soon!

May 31, 2020

Excellent Very courteous and helpful, returned car spotless and shiny Educated user on various aspects of the car and operation , maintance tips . Set up blue More

by DFsvette7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Murphy
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