Lexus of Seattle

The car buying experience was very positive. Christopher kept us informed of the car status throughout the process and got us the car we wanted in these difficult times. Unfortunately, COVID made the whole kept us informed of the car status throughout the process and got us the car we wanted in these difficult times. Unfortunately, COVID made the whole process more difficult to get a good hands-on training after our purchase of the vehicle. There is definitely a lot of new features to learn, we wish there was a class to learn more. Christopher went through some of the features but was too much for us to digest at the time. He was nice enough to send us a training video which helped. Overall, we love our car. More

Great experience! See sales person Chris. He is great sales person. Highly recommend to visit Lexus of Seattle! sales person. Highly recommend to visit Lexus of Seattle! More

Everyone was extremely helpful. Helped me with all my questions. Pleasant experience from start to finish. questions. Pleasant experience from start to finish. More

Outstanding, customer-advocate dealership that goes the extra mile to see it's customers are appropriately taken care of. Bravo! extra mile to see it's customers are appropriately taken care of. Bravo! More

Everything is wonderful, I really happy. Earl realy professional to handle Us, and very friendly. Really like Him. professional to handle Us, and very friendly. Really like Him. More

Not interested what I wanted in a car color and a hybrid, seem to be ok with just to sale a car. Will not go back to dealership. It was just a sale. seem to be ok with just to sale a car. Will not go back to dealership. It was just a sale. More

People were wonderful. I drive from SeaTac to here because of the great service. I like Jim Matson because he explains everything to help me understand and what will come up on the next visit. Goo because of the great service. I like Jim Matson because he explains everything to help me understand and what will come up on the next visit. Good to be prepared. Side comment: I just don't like your physical set up in the receiving area for customers. I believe I made a comment on that already in another forum. It is not user friendly. Small, cramped...no place to set stuff down. Hard for someone who is ADD and needs a counter surface to work with during a transaction. Argh on the remodel job More

Chris in Service was helpful, professional and friendly. I appreciated the calls to let me know the progress of ordering parts, completing the work and returning for pick up. I appreciated the calls to let me know the progress of ordering parts, completing the work and returning for pick up. More

They were prompt, friendly and courteous towards me and returned at the time requesting. Car was washed and ready to go when I arrived for pick up returned at the time requesting. Car was washed and ready to go when I arrived for pick up More

DISHONEST, RIP-OFF, LIARS !!! I, am, now, LEAVING this Dealership, because of their "Non-Transparent" & "Non-Negotiable", MAXIMUM Mark-Up Possible, Corporate Pricing Policies !!! STAY AWAY FROM HERE = NOT Dealership, because of their "Non-Transparent" & "Non-Negotiable", MAXIMUM Mark-Up Possible, Corporate Pricing Policies !!! STAY AWAY FROM HERE = NOT GETTING CAUGHT IN A LIE IS THE SAME AS TELLING THE TRUTH !!! More