Lexus of Seattle
Lynnwood, WA
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The service at Lexus Seattle is impeccable - every single time I visit. My service advisor, Mark, is so thorough and so nice to do business with. Their waiting room is very nice with lots of seating and free time I visit. My service advisor, Mark, is so thorough and so nice to do business with. Their waiting room is very nice with lots of seating and free refreshments. They provide a loaner if the service is going to take awhile. I can't recommend this service center enough. More
Excellent service! 10/10 would recommend to anyone. Chris was absolutely wonderful. Took less than an hour to do a 4 wheel alignment on my RC. Absolutely loved it! 10/10 would recommend to anyone. Chris was absolutely wonderful. Took less than an hour to do a 4 wheel alignment on my RC. Absolutely loved it! More
Wayne was great and very accommodating since we needed to bring our shy toddler with us! We appreciated that he didn't suffocate us, gave us space and time alone so we could discuss the car, wasn't pushy AT bring our shy toddler with us! We appreciated that he didn't suffocate us, gave us space and time alone so we could discuss the car, wasn't pushy AT ALL, which we appreciate. We left car dealerships up North because the salesmen/women were borderline harassing us, but were so thankful to find the car we wanted at Lexus! My parents bought a few Lexuses ( ok, whats the plural? Haha) through this dealership and serviced their cars here and always praised the dealership up and down. So coming here to buy our family car here was perfect, we are 100% coming back when we are ready to replace our commuter. Hopefully Wayne is still there!! Don't let him retire anytime soon. :) More
I was trying to buy an LX 600 they wouldn’t let me buy one because I didn’t live in their state so yeah I guess Lawyer should get involved now to correct this stupidity And why do you have a website if yo one because I didn’t live in their state so yeah I guess Lawyer should get involved now to correct this stupidity And why do you have a website if you only work in one state? More
We just purchased our second vehicle using Mark Hernandez and everything was fair and easy. Our vehicle was still to built in Canada and Mark kept us informed as to the estimated date and then the estimated and everything was fair and easy. Our vehicle was still to built in Canada and Mark kept us informed as to the estimated date and then the estimated delivery dates. The day of purchase Mark had everything lined up so it was quick. More
I purchased my GX460 here and have it serviced here. It was the best car buying experience I have ever had and it continues on with a fantastic service department. It was the best car buying experience I have ever had and it continues on with a fantastic service department. More
After a month of test driving almost everything I came in with the intent of purchasing a specific car. Took the IS 350 f sport out for a test drive while my current car was being appraised for trade in. My with the intent of purchasing a specific car. Took the IS 350 f sport out for a test drive while my current car was being appraised for trade in. My sales rep was Christopher Talamantez. I have never had a worse experience in any dealer I have ever been in. He was extremely pushy and tried to get me to sign a hand written piece of paper that said “I will drive and buy today” while my boyfriend was in the bathroom. For over a week now I have been getting harassed by text and multiple voicemails to purchase the car. I replied to Christopher’s text to no longer contact me as I am not interested after the horrible experience I have received. He replied a week later apologizing for the bad experience and left me a voicemail a few minutes later asking if I was still interested in purchasing a car. I was going to purchase the car from a different dealer but at this point I have written Lexus off entirely. If you enjoy being harassed about a car purchase and the sales representative not respecting your wishes to be contacted further, Christopher is your guy. Says quite a bit when a good portion of the negative reviews on here are for a specific sales rep… More
the general sales manager, Fedja Losic, satisfied my concerns within 2 days from me raising it to upper management, when sales would just brush it off. i highly appreciate and respect management and ins concerns within 2 days from me raising it to upper management, when sales would just brush it off. i highly appreciate and respect management and institutions where management get involved and satisfy the customer's needs and concerns when brought up to them, especially when the customer is right, and when sales is just moving on to the next sale. thank you fedja and thank you LofS to make me whole again. More