Lexus of Seattle
Lynnwood, WA
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I recently purchased my 6th Lexus. I have purchased from Longo Lexus, So. Cal., Bellevue Lexus, Bellevue WA, and the last 2 from Lexus of Seattle. Lexus of Seattle, by far has been the best experiences I ha Longo Lexus, So. Cal., Bellevue Lexus, Bellevue WA, and the last 2 from Lexus of Seattle. Lexus of Seattle, by far has been the best experiences I have had in automobile purchasing. Matt Schwenke, my sales person is a true professional, in every aspect. The person I see most often is Adam Hendry in Service, I see him every 5000 miles for my service. I don't think it gets any better than Adam. That might be an unfair statement to make, as I only work with him. His professionalism is beyond expectations. Always has gone the extra mile. I would have a difficult time purchasing another vehicle, from someone other than Lexus of Seattle, because of these two individuals, and the car itself. More
Kevin Murphy is the sales rep. that I ask for everytime my car is due for service. He treats me like I am his best customer and makes me feel like Lexus of Seattle is very thankful for my business. They ha my car is due for service. He treats me like I am his best customer and makes me feel like Lexus of Seattle is very thankful for my business. They have a lovely waiting room and great staff that is at the beck and call of us customers. I am always informed ahead of time how long it will take to service my car. I am offered a loaner or shuttle service if I need it.I don't ever feel like there is unnecessary service done on my vehicle. More
I have been working with Kevin since my first service. Kevin is friendly and goes out of his way to explain what is being done or required. Kevin is an asset to the service department and the reason I ret Kevin is friendly and goes out of his way to explain what is being done or required. Kevin is an asset to the service department and the reason I return to Lexus of Seattle for my regular service. More
service has always been outstanding. associates are consistently cheerfull, friendly, and competent. when help was requested in understanding some of the communication capabilities or our car, respons consistently cheerfull, friendly, and competent. when help was requested in understanding some of the communication capabilities or our car, response was immediate and helpful. loner vehicles or free transportation to and from the agency is available when needed. over the past 15 years we have purchased 3 LS model vehicles. our only complaint has been trade-in value offered. More
Kevin Murphy has always taken excellent care of me and my auto needs, excellent service, actually stellar! He is on the ball and communicates exceptionally well. But mostly, I trust him and that is the most auto needs, excellent service, actually stellar! He is on the ball and communicates exceptionally well. But mostly, I trust him and that is the most important aspect of why I take both my cars to Lexus of Seattle. That is an essential asset which Kevin posesses. Kindest Regards, Amy Cram More
I am a loyal Lexus customer primarily because of the service I receive at this dealership. My Service Consultant, Kevin Murphy, always takes exceptional care to ensure I am getting what I need and to m service I receive at this dealership. My Service Consultant, Kevin Murphy, always takes exceptional care to ensure I am getting what I need and to make my maintenance and repairs as convenient as possible. Thanks for being so customer service oriented and for making my life just that little bit easier! More
I bought a used RX300 from Lexus of Seattle, since purchasing my vehicle I always take it to them for my routine service and major service issues (which very rarely happens). I have been extremely hap purchasing my vehicle I always take it to them for my routine service and major service issues (which very rarely happens). I have been extremely happy with my vehicle. Plus whenever I take it in for service I always deal with Adam Hendry. He is very helpful, I recently stopped by without calling, told him one of my brakes lights was out, he not only changed my light for me but also had my car washed. More
Kevin Murphy has been our primary service consultant since we purchased our RX330 in 2006 and he is the best we have had after owning 21 cars. He is friendly, courteous, and honest. We totally trust h since we purchased our RX330 in 2006 and he is the best we have had after owning 21 cars. He is friendly, courteous, and honest. We totally trust his judgement and our assessment of this dealership is in large part due to his professionalism and the performance of the Service Team. If we purchase another Lexus it will be in large part due to Kevin's representation of the Lexus brand and the Lexus of Seattle dealership. More
I feel very confident taking my RX330 for service at Lexus of Seattle. The atmosphere is friendly and welcoming--lattes, cookies, cold drinks, computer access, and loaner cars. My experience with the Lexus of Seattle. The atmosphere is friendly and welcoming--lattes, cookies, cold drinks, computer access, and loaner cars. My experience with the service received is excellent and completed in the estimated time, And I drive home in a freshly washed car! Cory Burrows was very easy to work with. He listened well and explained clearly what service was done and why, and he was very personable. I have been to other dealers who made me feel invisible, so I truly appreciate the treatment at Lexus of Seattle. I love my car and the service we receive! More
Kevin Murphy, service writer, is the hands down winner at this dealership. He is knowledgable, punctual, personable, professional and always reasonable. I return for non warranty work, despite the outreageou this dealership. He is knowledgable, punctual, personable, professional and always reasonable. I return for non warranty work, despite the outreageous prices, because I know that it will be done correctly. The bottom line is that Mr. Murphy goes the 2nd mile for the customer, as though he owned the business. Perhaps he should. Daniel Labriola 206-784-9111 More