
Lexus of Seattle
Lynnwood, WA
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After working with three Lexus dealerships in the greater Seattle area, we chose to work with Luck Anand at Lexus of Seattle on the purchase of a '24 RX500H. Besides great customer service, we chose him for Seattle area, we chose to work with Luck Anand at Lexus of Seattle on the purchase of a '24 RX500H. Besides great customer service, we chose him for the straight-forward, no hassle / no haggle pricing and trade-in. Couldn't be happier with his service. More
Travis and the service team make it worth the extra 45 minute drive each way from Bellevue! They always pay attention to the details and make it a seem-less, pleasant experience. Everything that needed minute drive each way from Bellevue! They always pay attention to the details and make it a seem-less, pleasant experience. Everything that needed to be done was identified in advance and the drop-off experience and getting the loaner was so easy. There is never a long wait for someone at the counter— Travis was tied up when I came to pick car up but Chris immediately jumped in so I had no wait. They even had my PHEV fully charged for my drive home to Bellevue! More
Christopher was very professional. He reached out to me at the right time and followed up only when he had the exact car I was looking for. The car buying process was made easy and e He reached out to me at the right time and followed up only when he had the exact car I was looking for. The car buying process was made easy and efficient. I highly recommend this dealership for their professionalism and excellent customer experience. More
Low stress/pressure. Wayne is great to work with. Not the typical sales pitch, as I felt the entire transaction was at a nice pace. Wayne is great to work with. Not the typical sales pitch, as I felt the entire transaction was at a nice pace. More
Chris Alder and the service technicians were all courteous and professional throughout the entire service process. I take great satisfaction knowing my Lexus is being serviced by people who care. courteous and professional throughout the entire service process. I take great satisfaction knowing my Lexus is being serviced by people who care. More
The experience felt like a bait and switch. The vehicle I had put the deposit on was not delivered with all the options that were on its original spec sheet. The options that were missing were The vehicle I had put the deposit on was not delivered with all the options that were on its original spec sheet. The options that were missing were supposed to be port/dealership installed but rather than having them already installed on the car at the time of delivery, the dealership wanted to sell them to me at 3X the original price. This has left a very bad taste and makes me question the integrity of this dealership and brand. More