Lexus of Seattle

The reputation for great service was the reason I bought a Lexus in the first place. I bought my car in PDX, and later moved to Seattle. In searching for a dealership in the Seattle area for service I hap a Lexus in the first place. I bought my car in PDX, and later moved to Seattle. In searching for a dealership in the Seattle area for service I happened to wind up working with Cory from Lexus of Seattle and he has kept me a loyal fan ever since. Every aspect of a service appointment is easy and enjoyable, and even though the Seattle location is farther from my house than other dealerships it is worth the extra miles. I will most likely purchase my next vehicle from the Seattle dealership and continue to go there for service, all of which I would credit to Cory. More

Cory went out of his way to ensure the service was completed on time, always have my loaner car ready so I don't have to waste and the car feels like new after each service. Bottom line Cory and the completed on time, always have my loaner car ready so I don't have to waste and the car feels like new after each service. Bottom line Cory and the whole staff does a great job and I would't take my car anywhere else for service. This is very important when I select my next car. More

Sorry about the "4" on price, but I just can't say any question about price nowadays deserves a 5". This is foolish; sounds like elementary school (250 words or more??? Kevin is the reason I rated m question about price nowadays deserves a 5". This is foolish; sounds like elementary school (250 words or more??? Kevin is the reason I rated most things "great". He is cheerful, truthful, and very helpful. I really appreciate his help and courtesy. I have confidence that he will be straight with me on what needs fixing and what can wait. More

I love coming to this dealership. The service department is friendly and welcoming - and I mean everyone. Kevin Murphy is my service representative and he is like a family member to me. He is always so th is friendly and welcoming - and I mean everyone. Kevin Murphy is my service representative and he is like a family member to me. He is always so thoughtful and caring about me and my needs. He explains any work that is being done on my car and quotes me the price. I trust him - that say's alot about a service department and a dealership. More

Cory is always friendly and puts the needs of the customer first. I always am made to feel comfortable and welcome at the dealership. Top notch service. I have no problem recommending the service customer first. I always am made to feel comfortable and welcome at the dealership. Top notch service. I have no problem recommending the service department at Lexus of Seattle. The service there is much better than other dealerships I have experienced. More

Sales and service at this dealership is always friendly and helpful. They always exceed my expectations. I have purchased two vehicles here and always get all service there. The facilities are clean and th and helpful. They always exceed my expectations. I have purchased two vehicles here and always get all service there. The facilities are clean and the waiting room is comfortable.I would not go to another dealership. More

Adam Hendry is my "go to guy" whenever I come into the dealership. He is always professional, efficient and extremely knowledgeable, while at the same time being personable with his great sense of appropr dealership. He is always professional, efficient and extremely knowledgeable, while at the same time being personable with his great sense of appropriate humor. Any issues or concerns that have come up have been dealt with expedience and fairness. The other folks in the department are also a pleasure to work with and make me feel welcome and appreciated. Another thing I love about the dealership is the room in which I can set up my laptop and work remotely by accessing my corporate network through the internet connection. I don't mind waiting for my service when I can continue to do business with a fresh cup of coffee and a delicious cookie. I will continue to recommend the Lexus dealership and its service department to all my friends and family. Thanks, Adam, for always taking care of our car and us so well, and for making me smile everytime I visit Seattle Lexus. Sincerely, Jill Flanagin and Wendy McKee More

his natural enthusiasm and competence is a standard for all to model I have enjoyed the appearance and facilities at the dealership and have purchased 3 autos there. I believe the dealership is customer all to model I have enjoyed the appearance and facilities at the dealership and have purchased 3 autos there. I believe the dealership is customer-oriented and very competitive in its policies and I have shared that opinion with my family and friends. More

CORY BURROUGHS arranged for service and recall work (spring valves & fuel lines) on our GS 350. We had a minor brake squeak and thought a simple blow-out of accumulated pad dust would solve the probl (spring valves & fuel lines) on our GS 350. We had a minor brake squeak and thought a simple blow-out of accumulated pad dust would solve the problem. CORY, instead, replaced the brakes on warranty! "Safety first," he says. He provided us with a new loaner car for the time our car would be tied up. This is typical of "Lexus of Seattle's" attention to detail and safety that brings us back. (My wife wants a new SUV from you this Spring before our annual trip north to Alaska). We always ask for CORY as he is always cheerful and takes the time to explain what is and is not needed. We have confidence in his knowledge and appreciate his attention (and patience) to our needs and questions. As a 35-year (retired) civil service manager, I appreciate his people skills. He has the best asset of all---a good attitude! More

Once again I received the top notch care I have always expected at Lexus of Seattle. My car started making strange noises and would not accelerate. I got it home and called Lexus late on a Saturday aftern expected at Lexus of Seattle. My car started making strange noises and would not accelerate. I got it home and called Lexus late on a Saturday afternoon. Cory answered my call and arranged immediately to have a tow truck come by my house. By late Monday afternoon, the problem had been diagnosed, quoted and ultimatley repaired within a reasonable amount. My concern regarding getting to Lynnwood was not an issue since they provide the greatest service of all....they come and get you! Sweet Sarah arrived and got me to my car safe and sound. Some day I will have the ability to purchase a new car and no doubt I will be on my way to Lexus of Seattle! More