Lexus of Seattle

For me it was a relax atmosphere yet professional. I especially liked the fact that they didn't keep us waiting. We told him we were here to test drive an ES. He copied our license, got the keys, expla especially liked the fact that they didn't keep us waiting. We told him we were here to test drive an ES. He copied our license, got the keys, explained some things about the car and off we went. When questions were asked, he answered them, he new about the ES. Another experience we had with a different dealership when we asked questions was, "I don't know but I'll get back to you." That's unacceptable in our book. Know your product. I don't usually give "5's" but in this case it was well deserved. Thanks! More

Arrived concerned about findings, cost. Brought up an incident from 7 years ago. Presented my list to Sarah. She was gracious and very helpful. She showed wonderful customer sensitivity partnered with g incident from 7 years ago. Presented my list to Sarah. She was gracious and very helpful. She showed wonderful customer sensitivity partnered with great communication skills. All is well. My Lexus runs great. Thank you Sarah, Michael Duffy More

Have been going there for almost 4 years now after buying the car there. Very satisfied with the quality of the work and the staff. They are very thorough, competent and friendly. Explains everything to you the car there. Very satisfied with the quality of the work and the staff. They are very thorough, competent and friendly. Explains everything to you patiently. Keep it up. More

The service staff at Lexus of Seattle is professional and friendly. Scheduling, check-in, and waiting – all a very efficient and pleasant experience. And of course, that actual work on the car was great. friendly. Scheduling, check-in, and waiting – all a very efficient and pleasant experience. And of course, that actual work on the car was great. More

Went in for New vehicle purchase. After meeting with sales staff, we were able to complete the sale and delivery of our new vehicle. The president of the dealership made sure we were given a very comp sales staff, we were able to complete the sale and delivery of our new vehicle. The president of the dealership made sure we were given a very complete orientation of the RX350 and especially the navigation and blutooth systems. We were very satisfied with the dealer response and experience. We will gladly return to this dealership for all service and future purchases. More

They are always so courteous and nice here. Never had a problem with the service department. Of course the free drinks and cookies are great too!! problem with the service department. Of course the free drinks and cookies are great too!! More

A great dealer with unheard of service prices. All the autos I have owned I almost NEVER took them to the dealer for routine service, but not Lexus of Seattle. Their prices are on par and sometimes less t autos I have owned I almost NEVER took them to the dealer for routine service, but not Lexus of Seattle. Their prices are on par and sometimes less than other places. On top of that they treat you like a King or Queen if you are the other sex :). Free loaner, super friendly staff are just two reason I will always go here! More

I purchased my Lexus ES330 in 2004, and that experience was great. The Lexus service experience is the best in the business. My wife and I liked it so much we purchased another Lexus, an RX330 SUV this tim was great. The Lexus service experience is the best in the business. My wife and I liked it so much we purchased another Lexus, an RX330 SUV this time around. We Couldn't be happier with the respect, friendly and professional treatment that we receive every time we visit. We highly recommend Lexus and Lexus of Seattle to our friends and family. More

I am very pleased with the service portion, the prices are high...but I knew they would be. After a very bad visit for an oil change with Jiffy Lube, it was a relief to know that I would not have issues are high...but I knew they would be. After a very bad visit for an oil change with Jiffy Lube, it was a relief to know that I would not have issues with my vehicle after leaving. Kevin assured me that no matter what, they will take care of my car. More

I called with a concern in the morning and was able to been seen in a couple of hours. the service took one hour and I was on my way. No charge and very friendly service. been seen in a couple of hours. the service took one hour and I was on my way. No charge and very friendly service. More