Lexus of Seattle

They are always so courteous and nice here. Never had a problem with the service department. Of course the free drinks and cookies are great too!! problem with the service department. Of course the free drinks and cookies are great too!! More

A great dealer with unheard of service prices. All the autos I have owned I almost NEVER took them to the dealer for routine service, but not Lexus of Seattle. Their prices are on par and sometimes less t autos I have owned I almost NEVER took them to the dealer for routine service, but not Lexus of Seattle. Their prices are on par and sometimes less than other places. On top of that they treat you like a King or Queen if you are the other sex :). Free loaner, super friendly staff are just two reason I will always go here! More

I purchased my Lexus ES330 in 2004, and that experience was great. The Lexus service experience is the best in the business. My wife and I liked it so much we purchased another Lexus, an RX330 SUV this tim was great. The Lexus service experience is the best in the business. My wife and I liked it so much we purchased another Lexus, an RX330 SUV this time around. We Couldn't be happier with the respect, friendly and professional treatment that we receive every time we visit. We highly recommend Lexus and Lexus of Seattle to our friends and family. More

I am very pleased with the service portion, the prices are high...but I knew they would be. After a very bad visit for an oil change with Jiffy Lube, it was a relief to know that I would not have issues are high...but I knew they would be. After a very bad visit for an oil change with Jiffy Lube, it was a relief to know that I would not have issues with my vehicle after leaving. Kevin assured me that no matter what, they will take care of my car. More

I called with a concern in the morning and was able to been seen in a couple of hours. the service took one hour and I was on my way. No charge and very friendly service. been seen in a couple of hours. the service took one hour and I was on my way. No charge and very friendly service. More

PURASHED A 2011 RX 350 & TRADED IN MY RX 250. THE SALESMAN, DAVID JENNINGS WAS PATIENCE, KNOWLEDGABLE AND MOST OF ALL NOT PUSHY AS SO MANY IN SALES ARE. I HAVE HAD MY 2002 SUV SERVICED BY THE SERV SALESMAN, DAVID JENNINGS WAS PATIENCE, KNOWLEDGABLE AND MOST OF ALL NOT PUSHY AS SO MANY IN SALES ARE. I HAVE HAD MY 2002 SUV SERVICED BY THE SERVICE DEPT AND HAVE NOTHING TO SAY BUT "OUT- STANDING". THEY ALWAYS HAVE A FRIENDLY SMILE AND HELPFUL IN GIVING THE TOOLS TO UNDERSTAND THE ISSUES AT HAND. More

Kevin is really great and easy to work with--he always answers our questions and helps us make and informed decision regarding our Lexus. We have been thinking about upgrading in the next 6-8months and w answers our questions and helps us make and informed decision regarding our Lexus. We have been thinking about upgrading in the next 6-8months and we will for sure come back to Lexus because of Kevin and his wonderful customer service! More

Very satisfied with overall experience during recent purchase of a pre-owned Lexus at Lexus of Seattle. Dealership was extremely professional and provided a no-pressure, customer-friendly environment. D purchase of a pre-owned Lexus at Lexus of Seattle. Dealership was extremely professional and provided a no-pressure, customer-friendly environment. David Jennings went out of his way to assist us with locating the exact car for our needs (no over-sell), and provided all the information we needed to thoroughly evaluate the car and be completely comfortable before purchasing; including Dealer certified inspection and repair records & CARFAX history. Extremely competitive price, and the car, dealership, and sales associate were all outstanding. Would likely purchase there again, and/or recommend to friends. More

Wow! Lexus of Seattle did a great job and we left Wow! Lexus of Seattle did a great job and we left with an awesome new 2011 RX350. They were low pressure, friendly and fully transparent throughou Wow! Lexus of Seattle did a great job and we left with an awesome new 2011 RX350. They were low pressure, friendly and fully transparent throughout the entire process. When I wanted to know the buy rates on the money factor & residual, they actually showed my the bulletin issued by Lexus Financial showing their exact costs. They were even willing to disclose and discuss the dealer holdbacks and other costs most dealers try to hide. However, what realy makes these guys stand out far and beyond any other car dealer I have dealt with is their eithcs and integrity. During the lease process they made a mistake on their side by representing I was eligible for a certain customer incentive program. When it was discovered late in the process (i.e. we had 2 documents left to sign) that I was not eligible as they had initially thought, they looked at the facts, acknowledged their mistake (never once trying to blame it on me) and then still closed the deal even though it clearly was no longer a profitable one for them. Most car deals would have just said too bad and pulled the deal without a second thought. It is very rare to experience a dealership or salespeople with this much integrity and professionalism. I will be a customer for life. More

Best over-all service I have ever had. Everything was Best over-all service I have ever had. Everything was explained in detail and I was notified when any questions came up. The loaner car was a re Best over-all service I have ever had. Everything was explained in detail and I was notified when any questions came up. The loaner car was a real treat to drive and my car was ready, sprakling clean when I picked it up. Cory was delightful to work with. I will definitely ask for him again. Thank you More