Lexus of Seattle

Professional and helpful For my first car-buying experience, I could not have gone to a better place. I went to a few different dealerships in the area, and this was the only For my first car-buying experience, I could not have gone to a better place. I went to a few different dealerships in the area, and this was the only place where from the moment I walked in, I was treated well and the people working there genuinely wanted to help me make the right choice. Tamir was super friendly and helped me work my way through what car might be the best fit for me and my budget. This was definitely not the painful car-buying experience I hear everyone talk about! I would absolutely recommend anyone looking for a new car to check out this dealership- they are professional, helpful and friendly. Thumbs up, guys! More

I love Lexus of Seattle! I Purchased my lovely Lexus RX 400 H and received awesome customer service from the following employees! Every time I visit Lexus,These wonderf I Purchased my lovely Lexus RX 400 H and received awesome customer service from the following employees! Every time I visit Lexus,These wonderful employees treat me like gold! More

My 2014 Lexus CT200h On May 15,I came to the Dealer to take a look at IS 350 to replace my Audi, but Lexus doesn't make a wagon type with a flat bed, but I didn't want a S On May 15,I came to the Dealer to take a look at IS 350 to replace my Audi, but Lexus doesn't make a wagon type with a flat bed, but I didn't want a SUB. So, Wayne showed me CT200h Hybrid. All of a sudden, it struck me that saving the environment is a great idea & I was willing to give up a bigger engine or a fast car. Toyota makes the best hybrids ! So, the decision was up to test drive. On 17th Tyrone took me to I-5 and local loads & I liked the performance. I wanted more trade-in on my low mileage Audi but I was happy with the Tyrone's offer. Now I am a proud owner of a Hybrid CT200h !!! More

Tyrone Lawrence; Alex Lake; and Sally in Finance-Fantastic! This is the 2nd vehicle I have purchased from this team in the past year. My first one was a 2011 Certified ISF that I purchased last July 2013. The This is the 2nd vehicle I have purchased from this team in the past year. My first one was a 2011 Certified ISF that I purchased last July 2013. The experience was excellent and shocking as why don't other dealerships work like this?!! I had gone to a few other Lexus dealerships and got attitude from them. I felt with other dealerships they acted as if I was wasting their time! Tyrone, is so laid back but very attentive, and he listens to your needs and follows up on what you are looking for in a vehicle. Alex Lake, the manager, he is fantastic too, they make a great team. Sally in Finance, she is a force in helping you get through that pile of paperwork and try’s to find you the best financing around, no matter how long it takes. Just the other day I was back, inquiring on a purchase for next year, the 2015 RCF, Alex and Tyrone were both again fantastic even though we were not there to purchase anything...I thought! But there in the parking lot was a 2013 F150 Raptor that someone had turned in as a trade and they gave me the opportunity to test drive it. They allowed me to test drive it- no blinking no asking someone if it was ok if we test drove the vehicle no if's; and's; or but's, just go for a test drive! I drove it but was thinking I needed 4 doors instead of 2, no pressure from Lexus of Seattle, just ok and hugs and goodbyes and the next day I decided to review some others down the road at another dealership in Renton. That was truly a mistake. The show floor was crowded, the salesman, even though he was told on several occasions that the "man" was not buying the truck, it was me, a "GIRL", he still insisted on talking to the "man" and eventually when trying to negotiate a price for a Raptor he brings around another truck, a F250 for the "man" to test drive. Then they wouldn't even talk about a deal, they wanted MSRP or nothing. So they got nothing! The next day I went back to Lexus of Seattle to the dream team of Tyrone Lawrence; Alex Lake; and Sally in finance and bought the 2013 Raptor even though it didn’t have 4 doors! These people are truly a dream team and I will keep coming back to them no matter what I am in the market to buy!! Truly Fantastic people!! More

Good, professional approach We bought a used Lexus RX 350 from Lexus of Seattle. We first noticed the car on their internet inventory and saw it the next day, before it was fully We bought a used Lexus RX 350 from Lexus of Seattle. We first noticed the car on their internet inventory and saw it the next day, before it was fully prepared for sale. The staff people that we worked, both initially and during negotiations, with we open and honest in their communication. Overall, they had a good, professional approach. The financial staff member that we worked with was outstanding, also. All-in-all, a much, much better than average experience. More

AWD IS250 lexus I happen to select the car before I contacted the dealer; then i contacted Mr. Bates and he said he had a model like that black color outside and ins I happen to select the car before I contacted the dealer; then i contacted Mr. Bates and he said he had a model like that black color outside and inside. It couldn't have been any better - great reception, went for an easy peasy test drive, loved the car at first sight; Mr. Bates explained a lot more about the car features and it is all good. Thanks a million Mr. Bates. AUgusto More

Great Experience I could not be happier with the helpfulness, friendliness and service we were given. Every time I go to the dealership I'm greeted and even if they j I could not be happier with the helpfulness, friendliness and service we were given. Every time I go to the dealership I'm greeted and even if they just are walking by they always say hello. I feel they listened to me and cared about what I wanted. I would definitely purchase another car from Lexus of Seattle. From top to bottom they are GREAT! Thank you, Teresa Wedin More

2008 LS460 We asked Kirby to be on the lookout for an ls460 with approx. 50000 miles and certified. he found the desired car and we traded our 2005 ls430. ev We asked Kirby to be on the lookout for an ls460 with approx. 50000 miles and certified. he found the desired car and we traded our 2005 ls430. everything went as scheduled and we are very happy with lexus sales and service. thank you lexus More

Very HAPPY We were literally treated like royalty by Tyrone and Darren. After going to several different dealerships in search of a car, Lexus was THE best, but We were literally treated like royalty by Tyrone and Darren. After going to several different dealerships in search of a car, Lexus was THE best, but both of the gentlemen we worked with left a positive and lasting impression. I will recommend them to anyone I know that may be looking for a new or used, top quality car. Thank You! More

Excellent service Kirby did a great job, from the first greeting all the way to setting the windshield wipers to automatic and making sure the CD's were transferred ove Kirby did a great job, from the first greeting all the way to setting the windshield wipers to automatic and making sure the CD's were transferred over from our trade-in. He took time to explain all the vehicle features and thought about what we were looking for before just showing us everything. He did not waste our time and was knowledgeable and friendly. Ask for him when you go in! More