Lexus of Seattle
Lynnwood, WA
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BEST CAR BUYING EXPERIENCE BY FAR This was my first Lexus experience, and everyone that I met at Lexus of Seattle was extremely helpful, friendly, knowledgeable, and patient. Dan Edla This was my first Lexus experience, and everyone that I met at Lexus of Seattle was extremely helpful, friendly, knowledgeable, and patient. Dan Edland and Patrick Conklin were absolutely terrific. Their guidance and recommendations were much appreciated. The price negotiations were fair, reasonable and quick. While I have long known of the outstanding quality and reliability of Lexus vehicles, I am especially glad that I came to Lexus of Seattle. More
Dan Edland was great to work with for the 2nd time. We have purchased four cars from Lexus of Seattle. The past two have been through Dan Edland. We found Dan to be great to work with. He was straigh We have purchased four cars from Lexus of Seattle. The past two have been through Dan Edland. We found Dan to be great to work with. He was straightforward, honored what he said and provided excellent service and a very nice purchase experience. With Dan's help, we found that the price was very fair and competitive without hassle. We would recommend the dealership and Dan for anyone looking for a positive, straightforward experience. More
Awesome Patrick Conklin was awesome to work with. We discussed what I was looking for and he delivered without any issue. I would recommend contacting Patrick Patrick Conklin was awesome to work with. We discussed what I was looking for and he delivered without any issue. I would recommend contacting Patrick if anyone is looking for GX 460 or any Lexus in the Pacific Northwest. More
Amazing experience These guys are top notch. I went in there with low expectations and walked away with exactly what I wanted at a price I thought I could never get on t These guys are top notch. I went in there with low expectations and walked away with exactly what I wanted at a price I thought I could never get on the truck I wanted. These guys worked with me so hard so diligently, they even bought me dinner while I waited for financing. I would recommend this dealership to anybody. Lexus of Seattle rocks More
Great service Service was great. It was easy to schedule an appointment. When I got to the dealer, I was taken care of immediately. The service was completed in th Service was great. It was easy to schedule an appointment. When I got to the dealer, I was taken care of immediately. The service was completed in the time promised and the wIting area was superb. In particular, when I had a question about prior service (possible prior paint touch up), Kevin looked up the service records on the car. Though the service records showed no work of that kind, Kevin gave me a referral to body shop that worked out great. More
minor issues overcome Encountered a few issues during our initial visit. We were contacted by the dealership management team and the problem was quickly resolved. Overall e Encountered a few issues during our initial visit. We were contacted by the dealership management team and the problem was quickly resolved. Overall experience is what we would expect from a Lexus dealership. The staff was friendly and the final price paid for our new 2015 ES350 was awesome. Jennifer, Rebecca and Pauline were super. Could have visited with them all day! Duane was very knowledgeable with the car and all its bells and whistles. The car is beautiful. Just what the wife wanted. Absolutely NO buyers remorse. And gift, bottle of red wine and chocolates, was an added bonus. Thank you Brad More
Quick, friendly and no gimick The sales representative, Dan, and the manager, Fedja, were customer oriented and caring. They listened to your needs and offered a reasonable prices The sales representative, Dan, and the manager, Fedja, were customer oriented and caring. They listened to your needs and offered a reasonable prices for a few options. The purchase was quick and detail cared. Very good experience. More
Raving Fan Kirby did a great job assessing our needs and finding the best car within our price criteria. Very professional and personable. I recommend to anyon Kirby did a great job assessing our needs and finding the best car within our price criteria. Very professional and personable. I recommend to anyone looking for a new car. More
Periodic Service As usual the service was outstanding. Service representatives explained the service and advised me promptly of any issues that were discovered. They As usual the service was outstanding. Service representatives explained the service and advised me promptly of any issues that were discovered. They then consulted with me and quickly resolved them. I have full confidence that all aspects of the service were conducted and accomplished in a professional manner. Part of the pleasure of the service at the dealership is the pleasant waiting room and the friendly staff. Great job Lexus of Seattle. More
Stellar! Mad kudos to Steven Chung for his patience, communication skills, responsiveness and honesty. We came from out-of-state in order to complete this com Mad kudos to Steven Chung for his patience, communication skills, responsiveness and honesty. We came from out-of-state in order to complete this complicated purchase and were helped every step of the way by Steven and Darren Gertz. The pre-sale experience and the delivery were a pleasure. The only suggestion that we have to any prospective buyer is to avoid dealing with Jennifer Duffy like a case of the plague. The contrast between her and the rest of the staff that we worked with was so marked, that it needs to be mentioned here. With apologies to Steve and Darren if the mention of Ms. Duffy taints this review, our sincere thanks for a job well done! More