Lexus of Seattle

This is by far the friendliest Lexus dealership in our area. Ken Balser was very helpful over the phone, and found out what we were looking for and what options we wanted on it. He had the car waiting in front o Ken Balser was very helpful over the phone, and found out what we were looking for and what options we wanted on it. He had the car waiting in front of the dealership for us to test drive, and gave us a very fair deal. The finance department and the service department were also very friendly and helpful, and we highly recommend this dealership to our friends.l More

Great Care - Start to Finish My vehicle had been damaged when someone tried to break in. I was referred to the dealer and had a great experience. I was treated with courtesy at My vehicle had been damaged when someone tried to break in. I was referred to the dealer and had a great experience. I was treated with courtesy at all times and the dealer's personnel showed respect for my time and needs. The loaner was an excellent vehicle and there was no hassle in obtaining it or returning. As for my car, the dealer noted a few other items that were needed and we had those done as well. When I picked up my car, I left with a cleaner car than the one I had brought in and one that I was confident has been well cared for. More

Great service! Everyone was very prompt and helpful. Dealing with Kevin Murphy was wonderful! So personal and caring. I would call him again when help was needed. Everyone was very prompt and helpful. Dealing with Kevin Murphy was wonderful! So personal and caring. I would call him again when help was needed. More

Kevin Murphy & Alex Lake are AWESOME!!! The Lexus of Seattle dealership has some awesome people working there. Kevin Murphy & Alex Lake are amazing! I came in with some concerns & they wen The Lexus of Seattle dealership has some awesome people working there. Kevin Murphy & Alex Lake are amazing! I came in with some concerns & they went above and beyond to get those concerns fixed. I am very happy with the service I received. Thank you Kevin & Alex! More

PROFESSIONAL COURTEOUS & WONDERFUL EXCEEDS ALL EXPECTATIONS Always friendly and supportive, they are comprehensive and very detailed. They always pursue all concerns that they find in their detailed comprehens Always friendly and supportive, they are comprehensive and very detailed. They always pursue all concerns that they find in their detailed comprehensive inspection - PLUS - THEY LOOK FOR WAYS TO COVER THE COSTS UNDER WARRANTY (saved me $1,300 that way - and I'll never have to worry about the strut leak again!). They wash and clean the car before returning it to you. They always provide complete service. They treat your car as it was your "baby". I needed some body work done and they were able to arrange it immediately - at a cost lower than my insurance deductible and estimate. Adam Hendry is an outstanding service coordinator. He's my new BFF! Sara Bakken is also a pleasure to work with! The brand new loaner car fleet (RX 350) is free and easy to use - no hassle at all! When I drive my car home after its service, I fall in love with my car all over again! At 75,000 miles on 2009 RX-250, I feel like I have a new car! They are fantastic! BTW - the personally prepared hot chocolate is fantastic and the fresh baked goods make it important to go to the lobby. More

Our New Lexus Purchase I worked with Pauline and Wayne. They were professional, friendly and cooperative. The sales manager Alex and the credit manager Jennifer both took I worked with Pauline and Wayne. They were professional, friendly and cooperative. The sales manager Alex and the credit manager Jennifer both took time to show their appreciation for our business and to welcome us to the Lexus family. We were introduced to the service manager Kevin Murphy as well and he assured us that we would be taken care of effectively and efficiently. Price was a major concern to my wife and I and these folks negotiated a very fair deal with us. We had previously been to their competitor in Bellevue, Washington and the atmosphere in Lynnwood was much more comfortable to us. Bellevue is very opulent and it makes you wonder how much profit is in each car deal. I highly recommend these folks if you are in the market for a new Lexus. As a side note I have been driving my new ES350 for 2 days now and have never enjoyed driving as much as I am now and I come from owning 4 Acura's in my past. More