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Lexus of Seattle

Lynnwood, WA

4.7
429 Reviews

20300 Highway 99

Lynnwood, WA

98036

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Showing 429 reviews

June 07, 2015

Friendly staff with excellent customer service! Very knowledgeable staff, very friendly and openly honest with recommendations. Cares about what is best for the customer without compromising on qual More

by Barbequepork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Murphy, Mark Brentson
May 26, 2015

Bad Service Arrived on site to look at the IS 250. Dan came out and asked if I had some questions. I asked him if they have any IS 250 with just the F-sport packa More

by Buyer123
Customer Service
Friendliness
Recommend Dealer
No
Jun 08, 2015 -

Lexus of Seattle responded

Dear Buyer123, we have tried to reach out to you privately to resolve this issue and apologize for the unacceptable experience you had. Please let us know if there is anything we can do for you. Sincerely, Brad Castonguay General Manager and President 425-921-4100

May 21, 2015

Wonderful Experience with Lexus Of Seattle My experience at Lexus Of Seattle was made amazing by Patrick Conklin. He showed patience during the E2E transaction and never even once appeared or More

by JahnaviPandhisLexus
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
May 21, 2015

Excellent Service Experience at Lexus Of Seattle I had bought a brand new Lexus FSport and in couple of weeks I noticed few scratches on my dashboard. I was NOT sure of the reason and hence drove the More

by JahnaviPandhisLexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Murphy
May 17, 2015

This is by far the friendliest Lexus dealership in our area. Ken Balser was very helpful over the phone, and found out what we were looking for and what options we wanted on it. He had the car waiting in front o More

by Kathie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 07, 2015

Great Care - Start to Finish My vehicle had been damaged when someone tried to break in. I was referred to the dealer and had a great experience. I was treated with courtesy at More

by JHL24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Peterson
May 01, 2015

Great service! Everyone was very prompt and helpful. Dealing with Kevin Murphy was wonderful! So personal and caring. I would call him again when help was needed. More

by cargal123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Murphy
April 27, 2015

Awesome Experience I went to Lexus of Seattle to purchase a car and Dan Edland was a complete professional. He went above and beyond and was patient to find the right ca More

by jbk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 30, 2015 -

Lexus of Seattle responded

Thanks JBK! We love hearing how happy our guests are. Dan Edland is a great Sales Executive as well. We strive to give you the experience you received and we greatly appreciate your 5 star review. Do not hesitate to give Dan or the dealership a call if you need anything.

April 18, 2015

Great experience with informative sales staff. Tamir and Dan answered all our questions and knew there cars thoroughly. Would buy there again. Great car the RX350. Pleasant, comfortable dealersh More

by ebrghorseguy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tamir Lehrer
Apr 30, 2015 -

Lexus of Seattle responded

Thank you so much for your 5 star review. We're extremely happy you had a great experience with us. We strive for this and glad we met all your expectations. Tamir, Dan and Nick are all great and we're thrilled you got to work with them. Do not hesitate to give us a call if you need anything. We look forward to seeing you when you bring your RX in for service. Enjoy your new car!

April 16, 2015

Kevin Murphy & Alex Lake are AWESOME!!! The Lexus of Seattle dealership has some awesome people working there. Kevin Murphy & Alex Lake are amazing! I came in with some concerns & they wen More

by mv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Lake, Kevin Murphy
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