Lexus of Seattle
Lynnwood, WA
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Kevin Murphy & Alex Lake are AWESOME!!! The Lexus of Seattle dealership has some awesome people working there. Kevin Murphy & Alex Lake are amazing! I came in with some concerns & they wen The Lexus of Seattle dealership has some awesome people working there. Kevin Murphy & Alex Lake are amazing! I came in with some concerns & they went above and beyond to get those concerns fixed. I am very happy with the service I received. Thank you Kevin & Alex! More
Great dealership and service I don't normally like dealerships and never take my car into them but from the time I bought my car at this one, I have been taking my car in for regu I don't normally like dealerships and never take my car into them but from the time I bought my car at this one, I have been taking my car in for regular service appointments. The reservation system is good, the waiting area is great, the service managers keep appointments running on time (even on a busy Saturday) and are courteous. I was in for an oil change and regular maintenance but my car had a recall on it which I found out when I got there so the appointment took longer than expected but they kept me in the loop and even gave me a rewards card for the inconvenience. Going to the dealership for maintenance may be more expensive (they usually send me coupons though) than other places but the experience is great so I will continue to patronize this business. More
PROFESSIONAL COURTEOUS & WONDERFUL EXCEEDS ALL EXPECTATIONS Always friendly and supportive, they are comprehensive and very detailed. They always pursue all concerns that they find in their detailed comprehens Always friendly and supportive, they are comprehensive and very detailed. They always pursue all concerns that they find in their detailed comprehensive inspection - PLUS - THEY LOOK FOR WAYS TO COVER THE COSTS UNDER WARRANTY (saved me $1,300 that way - and I'll never have to worry about the strut leak again!). They wash and clean the car before returning it to you. They always provide complete service. They treat your car as it was your "baby". I needed some body work done and they were able to arrange it immediately - at a cost lower than my insurance deductible and estimate. Adam Hendry is an outstanding service coordinator. He's my new BFF! Sara Bakken is also a pleasure to work with! The brand new loaner car fleet (RX 350) is free and easy to use - no hassle at all! When I drive my car home after its service, I fall in love with my car all over again! At 75,000 miles on 2009 RX-250, I feel like I have a new car! They are fantastic! BTW - the personally prepared hot chocolate is fantastic and the fresh baked goods make it important to go to the lobby. More
Excellent Car....eventually. We were thrilled with the car until the battery died and the dealership did as little as possible to remedy the situation. The impression was clearly We were thrilled with the car until the battery died and the dealership did as little as possible to remedy the situation. The impression was clearly given that if we had spent more we would have received better service. More
Our New Lexus Purchase I worked with Pauline and Wayne. They were professional, friendly and cooperative. The sales manager Alex and the credit manager Jennifer both took I worked with Pauline and Wayne. They were professional, friendly and cooperative. The sales manager Alex and the credit manager Jennifer both took time to show their appreciation for our business and to welcome us to the Lexus family. We were introduced to the service manager Kevin Murphy as well and he assured us that we would be taken care of effectively and efficiently. Price was a major concern to my wife and I and these folks negotiated a very fair deal with us. We had previously been to their competitor in Bellevue, Washington and the atmosphere in Lynnwood was much more comfortable to us. Bellevue is very opulent and it makes you wonder how much profit is in each car deal. I highly recommend these folks if you are in the market for a new Lexus. As a side note I have been driving my new ES350 for 2 days now and have never enjoyed driving as much as I am now and I come from owning 4 Acura's in my past. More
Great work Ken! I would like to thanks Ken Balser for his attentiveness for all my request and honesty throughout the process. I've never imagined that I would get a I would like to thanks Ken Balser for his attentiveness for all my request and honesty throughout the process. I've never imagined that I would get a salesman whose trustworthy and fair. The process was so simple and saved me a lot of time. If you are looking for a car definitely look for Ken Balser, great and honest guy. He made it fun and relaxing with no pressure at all. More
Our First Lexus! Dan Edland was our salesman while buying a new Lexus yesterday. He was friendly, polite and extremely well-informed on all aspects of the car. He an Dan Edland was our salesman while buying a new Lexus yesterday. He was friendly, polite and extremely well-informed on all aspects of the car. He answered all our questions in a thorough way and was a delight to work with. We also worked with Jennifer Duffy and Melissa Tracy. They were also professional and friendly. Melissa was so helpful in getting the technology explained to us. She was never frustrated-- even when we found the technology a little challenging! All in all this car buying experience was a delight! I can whole heartedly recommend Dan, the dealership and the other professionals who work there. PS-- We LOVE the car!! :-) The Ristows-- Cheryl, Cindy and Myrth More
Thank you Tamir Lehrer & Lexus of Seattle!!!! A few months ago I was looking for a used car for my daughter and happened to find a few we were interested in on the Lexus of Seattle website. My da A few months ago I was looking for a used car for my daughter and happened to find a few we were interested in on the Lexus of Seattle website. My daughter and I went to their location in Lynnwood and were walking through the used car section and we met a young sales person named Tamir Lehrer. He showed us the cars we were interested in and let us take a couple of them for test drives. We ended up buying one of the cars that afternoon - a '07 Honda Civic. I've purchased several cars since I started driving over 35 years ago and I can easily say this was the most pleasant car buying experience I've ever had. I never felt pressured by Tamir or his sales manager or the finance person. The whole dealership was very hospitality minded: comfortable seating, fresh-baked cookies, an on-site barista to make us the coffee drinks of our choice, etc. More
Top Notch Dealership and a Great Sales Person Just leased a new Lexus IS250 F Sport and worked with Dan Edland on the deal. I really appreciated how upfront everyone was throughout the negotiatio Just leased a new Lexus IS250 F Sport and worked with Dan Edland on the deal. I really appreciated how upfront everyone was throughout the negotiation process and we ended up on a deal I was very happy with. During the process, there was a mistake with one of the numbers in the dealerships favor, but Dan took the initiative to resolve the mistake without impacting my bottom line. I really appreciated Dan's efforts on that and I love my new Lexus! More
I bought my ES 300 in 1998. Kept it - it's been a great car As always - since 1998 - service is excellent. strong team work among service staff; I notice they cover for each other to provide fast efficient ser As always - since 1998 - service is excellent. strong team work among service staff; I notice they cover for each other to provide fast efficient service. Been with Kevin Murphy for a century at least and he is wonderful. My '97 ES 300 "feels at home" at the shop. they've really taken care of it, otherwise it wouldn't be running as well with its 260,000+ miles. More