Lexus of Seattle

Very accommodating This was our first Lexus! We were impressed with the level of customer service given from the lattes to the decision making on which vehicle was right This was our first Lexus! We were impressed with the level of customer service given from the lattes to the decision making on which vehicle was right for us. We will most definitely continue to purchase our next Lexus from Lexus of Seattle. More

nice car Roger helped me a lot. He is a good man. If I need help, he would help me and do much. The car was nice. It is my frist car. I think I would use it fo Roger helped me a lot. He is a good man. If I need help, he would help me and do much. The car was nice. It is my frist car. I think I would use it for a long time. More

First time buyer. As a first time car buyer and young adult I had numerous questions and a strict price to stick to. Roger was informative, patient and genuinely kind. As a first time car buyer and young adult I had numerous questions and a strict price to stick to. Roger was informative, patient and genuinely kind. Making such a big decision, I needed a night to sleep on it. Roger met me the next morning, on his day off to ensure excellent service. Thanks to Roger and Lexus of Seattle I had a wonderful first car buying experience. More

Helpful and knowledgable Roger is great! He made the car buying experience easy for us. We definitely will be back again if we are ready to buy a new car again. He is very kno Roger is great! He made the car buying experience easy for us. We definitely will be back again if we are ready to buy a new car again. He is very knowledgeable and kind. More

Honest, knowledgeable,respectful, no pressure From the beginning Roger was knowledgeable, helpful, listened to my concerns and addressed them without pressuring me to buy a car. I felt like he was From the beginning Roger was knowledgeable, helpful, listened to my concerns and addressed them without pressuring me to buy a car. I felt like he was working for me. A very nice man and a positive experience. Highly recommend Roger More

Easy smooth and respectful Started my deal with him on the phone. Roger is very respectful and humble. Other dealership sales person were very arrogant but he never was upset ev Started my deal with him on the phone. Roger is very respectful and humble. Other dealership sales person were very arrogant but he never was upset even when I gave my budget. At other dealers I got the answer so you are looking for a a cheap car . He worked with me and his bosses and in 2 hours I was out of the showroom with a deal. Got my car as promised. My next car will be purchased through him only. More

Working with Allen and Brian made the purchase easier Allen Lai was straight-foward in the purchase and was willing to answer any of our questions. He was efficient and very friendly. Brian was very nice Allen Lai was straight-foward in the purchase and was willing to answer any of our questions. He was efficient and very friendly. Brian was very nice in helping us with some quick questions even after we made the purchase and went beyond what we asked. More

Excellent service Roger came in on his day off to show me the gx560, had a wonderful experience . Everybody on the staff was very helpful, thank you. Roger came in on his day off to show me the gx560, had a wonderful experience . Everybody on the staff was very helpful, thank you. More

Very nice sales person Roger did a good job. He is friendly and low pleasure. He made our my Infiniti experience simple and easy. He is very nice sales person Roger did a good job. He is friendly and low pleasure. He made our my Infiniti experience simple and easy. He is very nice sales person More

Great Experience Lexus of Seattle!! I had been looking for a certified used GMC Terrain Denali. Going to CarFax.com I found a few Terrains but none that were a Den Lexus of Seattle!! I had been looking for a certified used GMC Terrain Denali. Going to CarFax.com I found a few Terrains but none that were a Denali except at Lexus of Seattle on 99 in Lynnwood. The online price was reasonable so I sent off a message expressing my interest. I really was skeptical and figured it would be a "bait and switch" tactic so I asked Pauline Ushigusa, Online Sales Executive, for some real time pictures so I didn't waste my time and gas. To my surprise she sent them. I set up an appointment for Labor Day morning. I arrived at 10:30 AM or so and noticed the vehicle sitting there waiting at the showroom entry...a nice touch. Pauline was there to meet me almost immediately. She is very friendly, kind and informative. No intimidation or pressure whatsoever. She pointed out a great waiting area as well as snacks, water, soda, and even a latte. From meeting her to the test drive to the negotiation process, challenging credit issues notwithstanding, the whole sales team, including: Pauline, Sales Manager Gabe Gallegos, and Finance Manager Jennifer Duffy went to bat and got the deal wrapped up in just a couple hours and I drove home in the exact car I wanted at a mutually fair price. I felt like I was their sole focus and that they had my back. I would highly recommend that sales team and Lexus of Seattle to anyone. Thank you! More