Lexus of Seattle
Lynnwood, WA
Filter Reviews by Keyword
By Type
Showing 420 reviews
Working with Allen and Brian made the purchase easier Allen Lai was straight-foward in the purchase and was willing to answer any of our questions. He was efficient and very friendly. Brian was very nice Allen Lai was straight-foward in the purchase and was willing to answer any of our questions. He was efficient and very friendly. Brian was very nice in helping us with some quick questions even after we made the purchase and went beyond what we asked. More
Excellent service Roger came in on his day off to show me the gx560, had a wonderful experience . Everybody on the staff was very helpful, thank you. Roger came in on his day off to show me the gx560, had a wonderful experience . Everybody on the staff was very helpful, thank you. More
Very nice sales person Roger did a good job. He is friendly and low pleasure. He made our my Infiniti experience simple and easy. He is very nice sales person Roger did a good job. He is friendly and low pleasure. He made our my Infiniti experience simple and easy. He is very nice sales person More
Great Experience Lexus of Seattle!! I had been looking for a certified used GMC Terrain Denali. Going to CarFax.com I found a few Terrains but none that were a Den Lexus of Seattle!! I had been looking for a certified used GMC Terrain Denali. Going to CarFax.com I found a few Terrains but none that were a Denali except at Lexus of Seattle on 99 in Lynnwood. The online price was reasonable so I sent off a message expressing my interest. I really was skeptical and figured it would be a "bait and switch" tactic so I asked Pauline Ushigusa, Online Sales Executive, for some real time pictures so I didn't waste my time and gas. To my surprise she sent them. I set up an appointment for Labor Day morning. I arrived at 10:30 AM or so and noticed the vehicle sitting there waiting at the showroom entry...a nice touch. Pauline was there to meet me almost immediately. She is very friendly, kind and informative. No intimidation or pressure whatsoever. She pointed out a great waiting area as well as snacks, water, soda, and even a latte. From meeting her to the test drive to the negotiation process, challenging credit issues notwithstanding, the whole sales team, including: Pauline, Sales Manager Gabe Gallegos, and Finance Manager Jennifer Duffy went to bat and got the deal wrapped up in just a couple hours and I drove home in the exact car I wanted at a mutually fair price. I felt like I was their sole focus and that they had my back. I would highly recommend that sales team and Lexus of Seattle to anyone. Thank you! More
A great car-buying experience! I haven't always had the best experiences when it comes to purchasing a new vehicle but Roger made the process seamless and the overall experience enj I haven't always had the best experiences when it comes to purchasing a new vehicle but Roger made the process seamless and the overall experience enjoyable. He sales presence is very low pressure (a trait that I value immensely) and he is knowledgeable about his product. His manager Alex was very much the same. If you are looking to buy a Lexus, go to Lexus of Seattle and ask for Roger! More
Good leasing experience. Roger did a good job. He is friendly and low pleasure. He made our 4th Lexus experience simple and easy. Ask for Roger next time you are in the market Roger did a good job. He is friendly and low pleasure. He made our 4th Lexus experience simple and easy. Ask for Roger next time you are in the market of a luxury vehicle. More
very good experience buying a lexus certified suv We had a good experience buying a suv from Roger. He is on top of everything and provided excellent service. Would buy again from Roger at Lexus of Se We had a good experience buying a suv from Roger. He is on top of everything and provided excellent service. Would buy again from Roger at Lexus of Seattle. More
Smooth sailing and a beautiful new car When we decided to get a new car, we decided that we wouldn't do it unless we found exactly what we wanted. As soon as we drove onto the lot we were g When we decided to get a new car, we decided that we wouldn't do it unless we found exactly what we wanted. As soon as we drove onto the lot we were given the chance to walk around and look BEFORE behind hounded by an anxious salesman. It was so nice to not have aggressive people after you the minute your foot hits the pavement. The dealership is clean, everyone is friendly and you can tell that they have a real sense of pride in their brand and company. A free iced mocha and chocolate chip cookie sweetened the experience too! More
Buying from a friend The old Camry was on its last legs so at my wife's suggestion we dropped in at the Lexus of Seattle dealership. Worked with Roger and can't say enough The old Camry was on its last legs so at my wife's suggestion we dropped in at the Lexus of Seattle dealership. Worked with Roger and can't say enough good things about the way he treated us. It was also a pleasant surprise to drive the car off the lot and redline that we had a full tank of gas. More
very good, like it a lot We never bought a Lexus before. At the Lexus of Seattle the process was smooth and pleasant. Emir was so easy to communicate and make a deal. Highly We never bought a Lexus before. At the Lexus of Seattle the process was smooth and pleasant. Emir was so easy to communicate and make a deal. Highly recommend this dealership in Lynnwood. More