Lexus of Seattle

Great Service! Roger is a very kind and nice gentleman. He stayed late until the transaction was finished. I would recommend having him as a sales representative. Roger is a very kind and nice gentleman. He stayed late until the transaction was finished. I would recommend having him as a sales representative. More

Lexus of Seattle Allen Lai was knowledgeable about the car which made it is easier to purchase. He is also very friendly and helpful. I would purchase a car again f Allen Lai was knowledgeable about the car which made it is easier to purchase. He is also very friendly and helpful. I would purchase a car again from him. More

Enjoyable experience Although we didn't have an appointment Roger took the time to get us started before he took his scheduled appointment. We were looking at both a certi Although we didn't have an appointment Roger took the time to get us started before he took his scheduled appointment. We were looking at both a certified return and a new vehicle. Roger was very informative and patient and we didn't feel pushed towards either car. I would recommend him to anyone looking for a car. His genuine warmth and friendliness made for a very comfortable experience. More

Great car-buying experience I started the day by taking my old car in for routine service. Out of curiosity, I asked what the trade-in value would be in order to get something ne I started the day by taking my old car in for routine service. Out of curiosity, I asked what the trade-in value would be in order to get something newer, and I was put in contact with Roger to look at available car options. Roger was very professional and personable, and that made him a delight to work with. There was absolutely no pressure to get me to buy something out of my price range, let alone buy anything at all; you could tell that he truly wanted me to find the car that would work best for my family and lifestyle. I enjoyed talking with him throughout the day, and his customer service was top notch. I would highly recommend him to anyone looking to buy a new or used car! More

good customer service Roger did an excellent job at customer service and providing me with useful information needed. He really helped me. His performance was very well wea Roger did an excellent job at customer service and providing me with useful information needed. He really helped me. His performance was very well weather it was behavior wise or knowledgeable wise. More

First timer This was my very first time buying a car with no experience at all. Roger was able to make everything simple and easy to understand. I felt right at h This was my very first time buying a car with no experience at all. Roger was able to make everything simple and easy to understand. I felt right at home at Lexus. My entire experience at Lexus was great. Spend a few hours there during a Seahawks game and was able to comfortably watch the game while waiting. Everything was great until the end of the transaction where I sit down with finance to sign paper works. I just had a bad experience there. The gal I talked to made me feel ignorant and as well as belittle my parents. I just didn't feel good at the way she talked to me, her tone and choice of words. Other than that it was a wonderful experience that made me feel like part of the family More

Buying a used car It was altogether fast and easy, working with Roger, his professional help and friendliness. Thank you very much! I hope to get long miles in this car It was altogether fast and easy, working with Roger, his professional help and friendliness. Thank you very much! I hope to get long miles in this car. More

Professional and Kind Roger was wonderful. I was nervous and excited and basically a mess and he handled me with an honest and gentle hand. I suspect I am a Lexus owner for Roger was wonderful. I was nervous and excited and basically a mess and he handled me with an honest and gentle hand. I suspect I am a Lexus owner for life and much of that credit can be firmly planted directly on him. More

Outstanding service! Roger Borrego did an outstanding job while assisting me in selecting a new Lexus and during the negotiations on the purchase.He was professional. know Roger Borrego did an outstanding job while assisting me in selecting a new Lexus and during the negotiations on the purchase.He was professional. knowledgeable and very easy to work with . I will also add that Roger is a CLASS act! If you ever consider to purchase Lexus , ask for Roger He is the best! Robert Luppi , retired lawyer. More

Customer Service Exceeded Expectations This is my third purchase from Lexus of Seattle and although I have always received excellent service, I think Roger Borrego tops them all. Roger was This is my third purchase from Lexus of Seattle and although I have always received excellent service, I think Roger Borrego tops them all. Roger was extremely accommodating to my busy schedule and made sure I got the best deal on my new car and on my trade-in. I was impressed with Roger's knowledge of the Lexus brand but more impressed when he knew everything about my Audi as well. Roger is friendly and fun to work with. I highly recommend him to anyone looking for a new car. More