Lexus of Seattle
Lynnwood, WA
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Exceeded expectations! I came to Lexus of Seattle for the quality of their cars and their legendary service. I was not disappointed! I love my 2017 RX350 Sport, but I also I came to Lexus of Seattle for the quality of their cars and their legendary service. I was not disappointed! I love my 2017 RX350 Sport, but I also love the service I received at Lexus of Seattle. My salesperson, Roger, was knowledgable, personable, patient and knows great customer service. He listened to all the features I was looking for in a new car and what I was disappointed with in my current car. He offered suggestions, had me drive different models, listened some more and then helped hone my requests by steering me towards the perfect car. Buying a car is an overwhelming process. Roger made me feel like I had been educated on the car and it’s options. I left Lexus of Seattle thinking that I had bought the best car for me, and not that I had been wooed by all the bright & shiny without analyzing what was really important to me. I also had very positive experiences with the rest of the staff that I encountered. Lexus of Seattle has far exceeded my expectations! More
Great service He helped me found the car I am looking for and he is a trustworthy and nice person. He provided great service to help me buying a car. He helped me found the car I am looking for and he is a trustworthy and nice person. He provided great service to help me buying a car. More
excellent service I 've got an excellent service. The person who worked with me who's name is Ira Szakal was above all expectations. Very knowledgeable, professional, f I 've got an excellent service. The person who worked with me who's name is Ira Szakal was above all expectations. Very knowledgeable, professional, friendly, not pushy at all. I've got very helpful suggestions and advices that I am happy to use. I would definitely recommend his services to my family and friends. More
Easy deal The team at Lexus of Seattle is professional, knowledgeable and friendly. I will be referring family and friends and can't wait to take my vehicle the The team at Lexus of Seattle is professional, knowledgeable and friendly. I will be referring family and friends and can't wait to take my vehicle there for service. More
Great, willing to go the extra mile! We bought our first Lexus from them less than 2 years ago! Experience so good, we bought our 2nd today! 3rd car coming up! We love how we are treated We bought our first Lexus from them less than 2 years ago! Experience so good, we bought our 2nd today! 3rd car coming up! We love how we are treated during before and after the sale! More
Best Car Buying Experience! Roger Borrego was very professional and attentive to my needs. He listened and answered all of our questions. The general sales manager Fedja came out Roger Borrego was very professional and attentive to my needs. He listened and answered all of our questions. The general sales manager Fedja came out on a busy evening to introduce himself Which made us feel very comfortable! After we picked out the exact car I wanted Fedja gave us a more than fair deal and we shook hands and I drive home in my 3rd Lexus! More
The BEST Lexus Dealership I've come across. Lexus of Seattle is the #1 dealership to go to if you want to buy a used or new Lexus. The salesmanager we spoke to was ALEX LAKE and was literally th Lexus of Seattle is the #1 dealership to go to if you want to buy a used or new Lexus. The salesmanager we spoke to was ALEX LAKE and was literally the nicest and most helpful salesmanager I've ever come across. We had come down to LOS as a last ditch effort after having a horrible experience with Lexus of Bellevue that same day. Not only did he offer us superior service, he treated us very, very well. He will get our continued business and as a business owner myself, I will recommend all my clients and friends to his dealership. More
Excellent Lexus purchase experience We chose Lexus of Seattle because of their convenient service location for our home in Bothell. We were glad we did because of their helpful, down to We chose Lexus of Seattle because of their convenient service location for our home in Bothell. We were glad we did because of their helpful, down to earth attitude, great service, fun loaner car policy. We drove several competitive cars, but could not find that overall package that made us want to change from Lexus. So when we were finally ready to trade in our 2007 RX350 for a new RX350 FSport, we were very happy with their price and cooperation to make us the deal we needed. Roger is very personable and knowledgeable, he helped us get the right price for the car we wanted, and a fair price for our trade. Plus he let us drive the different versions of the car so we would be certain we were getting the best one for our requirements. We now own our third RX350... we love this car... we just drove it over icy Stevens Pass and once again, it gave us confidence and comfort. More
Great Customer Service Roger was wonderful to work with. He was prompt, informative and personable. We received excellent customer service from the entire Lexus of Seattle T Roger was wonderful to work with. He was prompt, informative and personable. We received excellent customer service from the entire Lexus of Seattle Team. The pre-owned Volvo we purchased had a catastrophic engine malfunction within the first two weeks that was unforseeable, but Roger, John and the service department did everything in their power to make it right. They put thousands of dollars into the repair of the Volvo and when we decided we were not comfortable with the vehicle, they refunded our purchase and sold us a Lexus RX350 instead. The honesty and integrity of the Lexus of Seattle Team was so refreshing. We look forward to doing business with Roger the next time we are in the market for a vehicle. More
Purchasing another lexus from Lexus of Seattle I called an hour or two before we showed to look at a particular car. Roger had it all ready to go, cleaned nicely and parked right in front ready fo I called an hour or two before we showed to look at a particular car. Roger had it all ready to go, cleaned nicely and parked right in front ready for a test drive. We were pretty sure we were purchasing that particular vehicle when Roger suggested we take a look at one more. It was perfect (almost perfect--previous owner smoked & it wasn't obvious until after we brought the car home). The car was a "fair" deal it wasn't a steal but the dealership did all that they said they would during our transaction. Roger is thorough and I would buy from him again. Jennifer in financing was swift and detailed. This was our 3rd Lexus not including a leased Lexus. More