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Lexus of Seattle
Lynnwood, WA
432 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 432 reviews
October 03, 2020
We had an issue with the salesman and lot associate but the General Sales manager made things right. They went above and beyond my expectations. the General Sales manager made things right. They went above and beyond my expectations. More
by 11011101
Employees Worked With
Christopher Talamantez
September 26, 2020
Excellent service! Jim Matson in the service department was great to work with. C. Samuelson took an awesome video inspection of my car. Service was done earlier than expected, awesome! was great to work with. C. Samuelson took an awesome video inspection of my car. Service was done earlier than expected, awesome! More
by strix26
Employees Worked With
Jim Matson, C. Samuelson
August 28, 2020
Lexus of Seattle very lucky to have Mr. Wayne Yonke as a sale person. He is the best of the best sale person I have never seen before. Very nice person and easy to do business with. No words can describe ho sale person. He is the best of the best sale person I have never seen before. Very nice person and easy to do business with. No words can describe how good he is. I’m 100% satisfied and recommend buyer come see him if you want a good deal. More
by bendyh2nite
Employees Worked With
Wayne Yonke
June 22, 2020
Considering Covid 19, service was still great, Ken and Jim compensated the detailing part of my car by a brief but great personable conversation. It was friendly and made me feel welcomed and part of the Jim compensated the detailing part of my car by a brief but great personable conversation. It was friendly and made me feel welcomed and part of the Lexus experience. I had a co-worker that just purchased a Lexus there and told them he needs to service his car there, as well. He will not regret it. More
by rogersn
Employees Worked With
Jim Matson, Kevin Murphy
May 31, 2020
Excellent Very courteous and helpful, returned car spotless and shiny Educated user on various aspects of the car and operation , maintance tips . Set up blue Very courteous and helpful, returned car spotless and shiny Educated user on various aspects of the car and operation , maintance tips . Set up blue tooth for phone. More
by DFsvette7
Employees Worked With
Kevin Murphy
April 13, 2020
Another well-done service. On the drive home from having Lexus of Seattle replace my power steering rack and pinon assembly, I could really tell how tighter the steering felt an On the drive home from having Lexus of Seattle replace my power steering rack and pinon assembly, I could really tell how tighter the steering felt and how well it tracked straight down the road. Felt and handled like new! I'm completely satisfied! I'm a long-time customer, 18 years, and Lexus of Seattle is the only place I take my 2005 ES for service. I even buy my tires there! My wife drives a 2017 RX, her first Lexus (as a skier she drove Volvos for years) and now understands why I am so loyal to Lexus of Seattle. More
by ric.williams
Employees Worked With
Jim Matson, Service, Kevin Murphy
March 27, 2020
Never ever will use this dealership. New car lease sales department they are dishonest to customers not disclosing all information related to return leased car. department they are dishonest to customers not disclosing all information related to return leased car. More
by arsen1seattle
Employees Worked With
Fedja Losic, Mirza Memic
March 09, 2020
cheat sales and chear financial staff sales christophor will add surcharge/ hidden fee to purchase agreetment, if you don't check paper, you will pay extra without ware it. financial sales christophor will add surcharge/ hidden fee to purchase agreetment, if you don't check paper, you will pay extra without ware it. financial department paul also added clear mask fees without asking. THEY HAVE A BIG CHEAT TEAM . BECAREFUL More
by flyingsnow915
Employees Worked With
Christopher Talamantez
January 08, 2020
Service department - be careful They start making money when you have major services like 30k and 60k. Be careful as they charge you big amount but don't do all those services. I am They start making money when you have major services like 30k and 60k. Be careful as they charge you big amount but don't do all those services. I am trying to talk to a manager from last 1 month. Also trying email but no one respond. More
by bb
Employees Worked With
many
November 15, 2019
Wayne/Sean got me a great Certified Pre-Owned Both Sean and Wayne were very helpful in getting me my new car. Wayne helped accommodate some needs for extra accessories, and Sean went the extra mil Both Sean and Wayne were very helpful in getting me my new car. Wayne helped accommodate some needs for extra accessories, and Sean went the extra mile in getting the car ready for me to take home while they were down a team member. All-in-all, between the two of them I was able to find, test-drive, purchase, and drive off in a great car in a single afternoon. Also, highly suggest the Lexus Certified Pre-Owned vehicles. Got mine w/ only 20k miles on it, no accident/damage history, 25k less than original MSRP, 2 years of free service, and extended Lexus warranty until 2026. More
by karstenjensen
Employees Worked With
Sean, Wayne Yonke
