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Lexus of Santa Fe

Santa Fe, NM

Overview
Employees
Reviews
4.9
636 Reviews
Lexus of Santa Fe in Santa Fe, NM, also serving Espanola, NM and Los Alamos, NM is proud to be an automotive leader in our area. Since opening our doors, Lexus of Santa Fe has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 636 reviews

December 14, 2023

Our Service Advisor Brandon was very professional and honest. The facility especially the waiting area was very nice. The price for an oil service was very reasonable. Overall we had a good experience an More

by tlbldrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray
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Dec 16, 2023 -

Lexus of Santa Fe responded

It's wonderful to hear about your positive experience with Brandon, your Service Advisor, at Lexus of Santa Fe! Professionalism and honesty go a long way in making the service experience positive. Additionally, having a nice waiting area and reasonable prices for services add to the overall satisfaction. Your recommendation speaks volumes about the quality of service you received. We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

I own two automobiles that were purchased at Lexus of Santa Fe. With the help of the service team, we have been able to keep our vehicles in good shape. They are not only friendly, but very professional. More

by Sjaramillo80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Saiz
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Dec 16, 2023 -

Lexus of Santa Fe responded

That's fantastic to hear about your positive experiences with Lexus of Santa Fe's service team! Keeping your vehicles in good shape with our help speaks volumes about our professionalism and dedication. The combination of friendliness and professionalism makes the service experience all the more pleasant. We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

The Service advisor listen to my needs. And all was addressed. Well done all..thanks More

by Thewoolshed.maplewindsfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

Lexus of Santa Fe responded

It's great to hear that the service advisor paid close attention to your needs and ensured that everything was addressed satisfactorily! Their attentiveness likely contributed significantly to a positive service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

This dealership has done nothing but surpass my expectations and Brandon is always so helpful More

by Richard McCall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian
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Dec 14, 2023 -

Lexus of Santa Fe responded

It's fantastic to hear that we exceeded your expectations and that Brandon provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

Brandon always takes care of my requests and makes me feel safe on the road! More

by mantha505.sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Dec 14, 2023 -

Lexus of Santa Fe responded

It's wonderful to hear that Brandon provides such attentive service and makes you feel secure while on the road. Having someone reliable to take care of your requests can truly make a difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

I wish they had more inventory, and color of car I wanted! A bit of faster service and better communication! More

by Kramone30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Nevarez
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December 08, 2023

They apply the personal touch and are committed to getting it right the first t! More

by a.e.karickhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2023 -

Lexus of Santa Fe responded

It's fantastic that Lexus of Santa Fe applies a personal touch and is dedicated to getting things right the first time! That level of commitment to personalized service and ensuring accuracy from the start can make a difference in the overall customer experience. We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Very nice, friendly and knowledgeable staff. Would recommend them for a new car or service. More

by Glenda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anna Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Buchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris J Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2023 -

Lexus of Santa Fe responded

It's great to hear that Lexus of Santa Fe has a nice, friendly, and knowledgeable staff! Recommendations for both new car purchases and service indicate a high level of satisfaction. Congratulations on your new vehicle!

December 07, 2023

Great service Great people. Yes yes yes yes yes yes yes yes yes yes yes More

by Jfelixgato
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2023 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

I was very pleased with my buying experience. Chris and Vincent were great. Found the car I wanted. More

by Andrew M
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris J Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Lexus of Santa Fe responded

Congratulations on your new vehicle! We are thrilled that Chris and Vincent provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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