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Lexus of Santa Fe

Santa Fe, NM

4.9
571 Reviews

6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 571 reviews

September 25, 2023

Prompt and competent service representative. I felt that I wasn’t wasting my time with his understanding of the situation. I’m totally satisfied with the work and service representative Ron. Tha More

by danmiller45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron , Anthony Baca
Sep 26, 2023 -

Lexus of Santa Fe responded

We are thrilled that Ron provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 23, 2023

Friendly, professional service. Liked the video that was sent showing the undercarriage. Service completed within the promised time. More

by cgerthe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray, Anthony Baca
Sep 26, 2023 -

Lexus of Santa Fe responded

Thank you for choosing Lexus of Santa Fe! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 19, 2023

Very professional staff. Well trained on different vehicle options available to customers. Excellent follow up to educate buyer understanding of various operating systems. More

by Lexus
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cassie Wright, Chris J Ortega
Sep 22, 2023 -

Lexus of Santa Fe responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 19, 2023

Good service. Very upfront about needs repairs and costs. All in all a thumbs up. More

by lausserer
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brendan
Sep 21, 2023 -

Lexus of Santa Fe responded

We appreciate your feedback and are pleased to hear that you had a transparent and honest experience with us. Our commitment to providing straightforward and clear information is a top priority. We believe that open communication is essential in building trust with our customers. Thank you for choosing Lexus of Santa Fe!

September 18, 2023

Lexus of Santa Fe is wonderful! Service especially keeps my car running like new even though it is a 2013! They are always helpful and courteous. More

by TV62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Ayala
Sep 22, 2023 -

Lexus of Santa Fe responded

Thank you for the Five-Star review and for choosing Lexus of Santa Fe. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 15, 2023

I was very pleased with the Srevice I received, they were efficient and explained what needed to be done. I will not hesitate to use them again! More

by Cchrist20944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Sep 22, 2023 -

Lexus of Santa Fe responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing Lexus of Santa Fe! We appreciate your business!

September 15, 2023

The service was great. The people were nice. I was disappointed that they didn’t look into the fact that some of the services were covered by my extended service warranty More

by marietom46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald In service department. , Anthony Baca
Sep 28, 2023 -

Lexus of Santa Fe responded

We appreciate you taking the time to leave us this feedback.

September 13, 2023

I got an appointment right away and the staff was very helpful and polite. I had a very good experience with them. More

by celiaveselka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Sep 21, 2023 -

Lexus of Santa Fe responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 11, 2023

Good service pleasant staff, nice waiting area my car was washed and also a coupon for $ 20 off a nice surprise More

by b-gilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Sep 21, 2023 -

Lexus of Santa Fe responded

We are delighted to hear that you received good service from pleasant staff and enjoyed the nice waiting area. A coupon for $20 off is always a nice surprise. We appreciate your business and look forward to serving you again in the future!

September 09, 2023

We had no expectations when we drove up from Corrales as I only intended on test driving. Adrian was helpful and knowledgeable as was everyone there. More

by suzydub1970
Recommend Dealer
Yes
Employees Worked With
Adrian and Jarvis. Last names escape me at this moment.
Sep 22, 2023 -

Lexus of Santa Fe responded

We are delighted that you had a pleasant experience with Adrian. Thank you for choosing Lexus of Santa Fe! We are eager to serve you again for any of your automotive requirements.

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