Lexus of Santa Fe
Santa Fe, NM
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I previously owned a 2010 ES 350 purchased from Lexus of SF.Their sales & service for that car have simply been excellent! I just purchased a new 2013 ES 350 ( even the same beautiful red color )& their ent SF.Their sales & service for that car have simply been excellent! I just purchased a new 2013 ES 350 ( even the same beautiful red color )& their entire staff calls me by name & EACH person in sales, service, & processing represent themselves & Lexus of SF in a most excellent, professional, honest manner. They all serve with excellence & I've never hesitated to recommend this dealership to any of my friends too! Roy Scooter Franks More
Tony went above and beyond to get us in our new car. I have never dealt with a salesman who is more knowledgeable than Tony and will use him in the future for our car needs. Everyone in the dealership tre have never dealt with a salesman who is more knowledgeable than Tony and will use him in the future for our car needs. Everyone in the dealership treated us with the utmost respect and that is something special in today's world. Tony even took the time to stop by our house in albuquerque to help us with some questions we had a few days after we leased the vehicle. Nothing but positives with the entire experience. More
Jarred was such a delight to work with. I will assure you that I am a very tough customer. I was perfectly happy driving my 2000 Toyota but my beautiful wonderful daughter felt I deserved to pamper myself so that I am a very tough customer. I was perfectly happy driving my 2000 Toyota but my beautiful wonderful daughter felt I deserved to pamper myself so I agreed to stop at the Lexus store. Jarred did such a great job answering all my questions without making me feel pressured to buy the car. He took such good care of me as his customer that at the end of the day I drove away with a gorgeous 2013 Lexus. I will most definitely be back for my next car and will recommend Jarred and the Lexus store to all my family and friends. Thank you for making me feel special. More
This experience in purchasing a vehicle is one for the books. I never felt pressured in any way, there were NO pushy sales professionals, I was greeted with a genuine smile and genuine greeting from ever books. I never felt pressured in any way, there were NO pushy sales professionals, I was greeted with a genuine smile and genuine greeting from everyone I encountered. I felt that I was meeting long lost relatives, or lifelong friends with everyone that I encountered. I came to the dealership as one of the persons who up until now had not had the privilege of owning a Lexus. As of Saturday September 22, 2012 I have joined the Lexus Family, and continue to be amazed at the quality of the Lexus GS300 that I purchased, but more amazed at the overall extremely pleasant experience as a new member of the Lexus Family. Again, Thank you, each and every one of you at Lexus of Santa Fe who I was given the privilege of meeting. Have a LEXUS DAY!!!!! More
Overall experience was excellent...have recommended the dealership to others...I visited with the Salesman, Dealer Manager, Finance Manager, Service Department and Parts Manager, and found everyone as help dealership to others...I visited with the Salesman, Dealer Manager, Finance Manager, Service Department and Parts Manager, and found everyone as helpful as possible... More
Great experience. Barry Handelsman, sale consultant was extremely knowledgeable regarding the Lexus cars and help me choose the best vehicle for my needs. I was introduced to the Service advisor. extremely knowledgeable regarding the Lexus cars and help me choose the best vehicle for my needs. I was introduced to the Service advisor. More
Lexus staff were very friendly, and we had no pressure from the salesman. The entire process ran smoothly. We would strongly encourage people to enjoy the same experience we had. from the salesman. The entire process ran smoothly. We would strongly encourage people to enjoy the same experience we had. More
Simply put Anna Gonzales. professional /freindly Simply put Anna Gonzales. professional /freindly /knowledgable /courteous,need I say more. Anna was a joy to work with,she made an experience I us Simply put Anna Gonzales. professional /freindly /knowledgable /courteous,need I say more. Anna was a joy to work with,she made an experience I usually dread very pleasant. More
This is the best experience I have ever had in a car dealership. My salesman was friendly, knowledgeable, and very helpful in helping me select my new car (a CT 200h), and trade in 'my old' friend (200 dealership. My salesman was friendly, knowledgeable, and very helpful in helping me select my new car (a CT 200h), and trade in 'my old' friend (2006 RX 400h). I love my new car - much more than I expected to even - and feel very comfortable driving it - thanks to all the help Mr. Coutelin gave me in how to drive it, and how to use all the new features. He's absolutely superb. I will definitely recommend this dealership and Mr. Coutelin to all my friends, family, and anybody else that will listen to me. I felt the people at this dealership were my friends, and were helping me to pick the best possible car for my needs. This was a wonderful experience. I love Lexus! More
It is always great working with Lexus of Santa Fe. The sales team is the best. I would recommend them to all my friends. This is the third time buying from them and it is always a great experience. The sales team is the best. I would recommend them to all my friends. This is the third time buying from them and it is always a great experience. The service department is great as well. More