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Lexus of Santa Fe
Santa Fe, NM
649 Reviews
Lexus of Santa Fe in Santa Fe, NM, also serving Espanola, NM and Los Alamos, NM is proud to be an automotive leader in our area. Since opening our doors, Lexus of Santa Fe has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 649 reviews
February 03, 2024
The service is great… they are knowledgeable, courteous and efficient. Provide explanations of what needs to be addressed. and efficient. Provide explanations of what needs to be addressed. More
by Helen
Employees Worked With
February 02, 2024
Service was great! Answered all my questions and more. The whole experience was easy and we left happy! Answered all my questions and more. The whole experience was easy and we left happy! More
by k2kull
January 30, 2024
Professional and reliable service. Parts delay created a one week delay in completion but Service Manager kept us well informed. Parts delay created a one week delay in completion but Service Manager kept us well informed. More
by Darla
January 25, 2024
Have dealt with this dealership for probably 15 years and have found them excellent. I have owned a Lexus since the second year they were produced and have dealt with 3 different dealerships. have found them excellent. I have owned a Lexus since the second year they were produced and have dealt with 3 different dealerships. More
by Ann
Employees Worked With
Brandon
January 24, 2024
There were gracious, responsive, and thoroughly professional. Excellent service; it was a pleasure doing business here. The cappuccino was a lovely touch! professional. Excellent service; it was a pleasure doing business here. The cappuccino was a lovely touch! More
by Slimpiglet
Employees Worked With
Brandon
January 22, 2024
Our salesman, Adrian, was excellent--helpful, knowledgeable, honest. He was assisted by Janessa, who was also very helpful and friendly. Jarvis handled the sales and licensing paperwork and was knowledgeable, honest. He was assisted by Janessa, who was also very helpful and friendly. Jarvis handled the sales and licensing paperwork and was very efficient, accurate, and professional. The Service Department seems quite good too. We've only had a couple of service visits but both service managers seemed good and the work performed was done well. The only shortcoming with the dealership is the Parts Department. When you call to order from them, they don't send a message confirming the part was ordered. And they don't let you know when the part is in. You have to keep calling to find out. And Audrianna in Parts was extremely rude and unhelpful. This really detracts from the Lexus luxury experience! More
by Lexusfan
Employees Worked With
Adrian, Jarvis, Janessa, Audrianna
