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Lexus of Santa Fe

Santa Fe, NM

Overview
Employees
Reviews
4.9
636 Reviews
Lexus of Santa Fe in Santa Fe, NM, also serving Espanola, NM and Los Alamos, NM is proud to be an automotive leader in our area. Since opening our doors, Lexus of Santa Fe has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 636 reviews

April 15, 2024

I Love Lexus! They always take care of my car!!! I'm also grateful for my great customer service!!! Ron is always very helpful every time I need work done on my ca More

by jessicalujan411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
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Apr 17, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 11, 2024

Lexus of Santa Fe is the real deal(ership). Hospitable, inviting and comfortable- and that's just the furniture. The service reps are all knowledgeable, and accommodating (especially Brandon). More

by fidgets.clogs0i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Apr 13, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear that you had such a positive experience at Lexus of Santa Fe! Our goal is to create a hospitable and inviting atmosphere for all our customers, and we're glad to hear that you found it comfortable. Our service reps, especially Brandon, strive to be knowledgeable and accommodating to ensure that your experience with us is top-notch. We look forward to serving you again in the future!

April 10, 2024

My purchase at Lexus of Santa Fe was astonishing - Janessa scheduled an appointment for a test drive and was there to greet me. I had a specific SUV in mind, and within minutes I was taking a test run More

by Lacyjanet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Nevarez, Janessa
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Apr 12, 2024 -

Lexus of Santa Fe responded

It's fantastic to hear you had an incredible experience at Lexus of Santa Fe! Janessa and Adrian provided top-notch customer service, making your purchase process smooth, efficient, and enjoyable. It's great to hear that you appreciated their professionalism, no-pressure approach, and clear communication. We're glad that you're happy with your purchase and that Lexus of Santa Fe exceeded your expectations.

April 06, 2024

Very courteous staff and service was done within timeframe quoted. Facility very well equipped with drinks and snacks for clients . More

by dhubbell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Lexus of Santa Fe responded

It's great to hear about your positive experience at the dealership! Providing courteous service and completing the service within the quoted timeframe are top priorities for us. We're also glad you found our facility well-equipped and comfortable during your visit. If you need anything else or have more feedback to share in the future, we're here to assist you. Drive safe!

April 06, 2024

I am very pleased with the service I received from Lexus of Santa Fe. I will continue to bring all my vehicles for service here. Thank you More

by Jayd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cline, Cassie Wright, Anthony Sorensen
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Apr 10, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a pleasing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 29, 2024

Great customer service and caring team! Our service advisor was informative and caring and look forward to bringing my car back for service! More

by Lolabean01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres
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Apr 04, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 28, 2024

Excellent, gracious, and timely service, and I am treated like a real huma being, not a “number.” More

by ivystern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 28, 2024

The dealership was very knowledgeable in every aspect of my needs. Andre Rodriguez was very polite and professional. More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Rodriguez
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Apr 03, 2024 -

Lexus of Santa Fe responded

That's great to hear! We're glad that you found our dealership knowledgeable and that Andre provided you with polite and professional service. Thank you for choosing us!

March 28, 2024

Friendly staff who take the time to meet your needs. At service appointment yesterday, staff took the time( almost 1/2 hour) to get my phone and Siri synced up properly. More

by Sylvialamarpersonal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres. Also Another man whose name I did not get
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Apr 03, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Professional, friendly, courteous staff. They take care of you, no b.s. Highly recommend this dealership! More

by Chefhuertas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sergio Morales
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Mar 28, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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