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Lexus of Santa Fe

Santa Fe, NM

Overview
Employees
Reviews
4.9
646 Reviews
Lexus of Santa Fe in Santa Fe, NM, also serving Espanola, NM and Los Alamos, NM is proud to be an automotive leader in our area. Since opening our doors, Lexus of Santa Fe has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 646 reviews

May 16, 2024

They were very acomadating. We were from out of the area so we relied on them to describe the care accurately and they did. They then picked us up at the airport and made the More

by cw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian, sales
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May 20, 2024 -

Lexus of Santa Fe responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 16, 2024

Very knowledgeable and explained all of car options. Felt comfortable and know I can contact them any timeframe More

by beckibass8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris J Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Curvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Lexus of Santa Fe responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 13, 2024

The Excellent customer service I received exceeded my expectations. In particular, Mr. Andres Rodriguez ensured that my request was met and he took the initiative to make sure my car would look Brand New More

by irendltLovesLexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Andres Rodriguez, Ms Adriana
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May 17, 2024 -

Lexus of Santa Fe responded

It's fantastic to hear about your excellent experience with Mr. Andres at Lexus of Santa Fe! We're glad he went above and beyond to ensure your satisfaction and that your car looked brand new after the work was completed. Thank you for commending Mr. Andres, and we appreciate your kind words about Lexus' service.

May 11, 2024

The service technician was extremely polite, knowledgeable and professional. He kept me informed of progress and estimated completion and the work was completed on time. More

by Top 10 Sotheby’s Broker Team Nationwide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Lexus of Santa Fe responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 02, 2024

Fast friendly service. Had my car ready to go way before time promised. And washed. More

by Glantzs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
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May 03, 2024 -

Lexus of Santa Fe responded

We're delighted to learn that your experience was fast and friendly! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 01, 2024

Great customer service, prompt & nice follow up. Both service writers were informative and explained issue. More

by Info@deercrossingrvpark.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Gray
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May 03, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 01, 2024

Very professional and caring team at Lexus of Santa Fe. Nice loaner vehicles are givin out to keep you on the road while repairs are being addressed. Very amazing experience always! More

by ermsanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon gray
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May 03, 2024 -

Lexus of Santa Fe responded

We are excited to hear about your fantastic experience at Lexus of Santa Fe! We're thrilled to hear that you found our team to be professional and caring and that you appreciated the nice loaner vehicles provided during repairs. Thank you for sharing your feedback, and we look forward to providing you with excellent service in the future as well!

April 30, 2024

They were Very professional, explained the repair situation in detail and great customer service! Thanks Andres & Kevin! More

by Attarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 30, 2024

Today’s oil change and service was outstanding! ! The mechanic was absolutely fantastic!!! Everything was perfect and smooth. We also appreciated the car wash!!! More

by jane.hruska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Lexus of Santa Fe responded

That's fantastic to hear! We're thrilled that your oil change and service experience was outstanding, and that the mechanic did a fantastic job. It's great to know that everything went smoothly and that you also enjoyed the car wash.

April 28, 2024

Brendan was friendly, helpful, and happy. He’s an asset to Lexus of Santa Fe! More

by Msporpora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
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Apr 30, 2024 -

Lexus of Santa Fe responded

It's fantastic to hear that you had a great experience and that Brendan provided friendly and helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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