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Lexus of Santa Fe

Santa Fe, NM

4.9
624 Reviews

6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 624 reviews

February 19, 2026

Best place for vehicle service: Professional service staff makes the you feel comfortable that your car is going to be taken care of. The atmosphere of the waiting area is cool and warm. More

by Seco13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Feb 21, 2026 -

Lexus of Santa Fe responded

Hi, thank you for taking the time to leave a review for us at Lexus of Santa Fe. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2026

The work was absolutely phenomenal, thank you for the fast work and best of luck to your team. More

by Edith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Feb 21, 2026 -

Lexus of Santa Fe responded

Hi Edith, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 16, 2026

After 5 Lexus cars, I finally had an unexpected issue. That quality of the product is why I bought another! Lexus. Is this situation, I needed roadside service, which was prompt and professional. Then More

by elliottlge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
Feb 19, 2026 -

Lexus of Santa Fe responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 01, 2026

Awesome customer service Kaylee and guy that sits in the office were great and Marty the mechanic was awesome love the service even the car washing guy did a great job thanks for all More

by Dvgarcia8282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee, Marty and the Saturday group also Isiah was great
Feb 04, 2026 -

Lexus of Santa Fe responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2026

I was helped by Joe Sanchez when my car had an unexpected issue that needed immediate repair. This issue happened the day before my scheduled service, and when I called the service department, Joe was kind e More

by Scott Ouellette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
Feb 01, 2026 -

Lexus of Santa Fe responded

Hi Scott, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. Feel free to reach out to us if you need anything. Have a wonderful day.

January 30, 2026

I met with Joseph he was polite and told me all what they were doing…… I also want to thank Brian the service manager for doing an outstanding job with my car and helping me with a loaner since I am 2.5 hrs More

by brittblaze.lmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca, Brian Brannan
Feb 01, 2026 -

Lexus of Santa Fe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. If you have any further questions, please give us a call. We're always happy to help!

January 29, 2026

Kailei Radtke, Service Advisor, was very efficient, professional, and personal during my recall appointment. I also asked her to have the service technician check a tire that consistently lost air. Not More

by Don Burrows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailei Radtke, Anthony Baca
Feb 01, 2026 -

Lexus of Santa Fe responded

Hello Don, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2026

Always pleasant and courteous on phone and in person. Ready to answer any questions you might have More

by pyottilynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Curvin, Anthony Baca, Vincent Mora, Elier Franco, Brian Brannan
Jan 24, 2026 -

Lexus of Santa Fe responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2026

Very pleasant and polite, always ready to help and professional with the answers. . Wait time is short . More

by Sophieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Nevarez
Jan 21, 2026 -

Lexus of Santa Fe responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

January 16, 2026

I experienced knowledgeable sales people & efficient finance folks. Very attractive & clean facility. Thank you Adrien. More

by Gay D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Mora, Adrian Nevarez
Jan 17, 2026 -

Lexus of Santa Fe responded

Hello, thank you for your kind review; we are happy to pass along your comments to Adrien here at Lexus of Santa Fe! We look forward to your next visit! Take care!