Lexus of Santa Fe
Santa Fe, NM
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Beautiful. Like a shrine to their product. Well trained staff. However, instead of explaining each warranteed item, it seems like the service is more a search f Like a shrine to their product. Well trained staff. However, instead of explaining each warranteed item, it seems like the service is more a search for items to repair before their time. Lastly, after paying for an additional 25,000 mi service which included an oil change every 5000 mi it was changed to every 10,000mi. So, not very impressive. Ronald, our service rep however, was outstanding. Professional, courteous and very diplomatic. Thanks for taking the time to listen to me. More
I usually don’t have a bad experience with them however, this time they had my friend waiting for two hours wouldn’t give a Loner on the phone called the lady Was rude and hung up on me this time they had my friend waiting for two hours wouldn’t give a Loner on the phone called the lady Was rude and hung up on me More
The dealership is 40 miles from home and everyone is so friendly and accommodating. I call Brandon when my car needs service and he is awesome! friendly and accommodating. I call Brandon when my car needs service and he is awesome! More
They were very acomadating. We were from out of the area so we relied on them to describe the care accurately and they did. They then picked us up at the airport and made the We were from out of the area so we relied on them to describe the care accurately and they did. They then picked us up at the airport and made the car buying and financing process simple and quick. Everyone was enjoyable to work with. Thanks More