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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,849 Reviews
Call Service Center (916) 485-3987

1,849 Reviews of Lexus of Sacramento - Service Center

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October 06, 2021

Very prompt and professional. They quickly offered me either a ride or a loaner car during the recall service. More

by Runner16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2021 -

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 06, 2021

Friendly staff. Helpful with deciding what to do for car maintenance. Car cleaned when returned. More

by Jcava5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Report | Print
Oct 07, 2021 -

Lexus of Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 05, 2021

I always take may vehicle to Lexus Of Sacramento, they are professional and treat me like part of the Lexus Family More

by lesterah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Report | Print
Oct 05, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 05, 2021

Once again an amazing experience with Nic and the entire service staff. Fast service, quality service, excellent service! More

by YELLOWLADY6261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to leave us a five-star review. It's great to hear that Nick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Oct 05, 2021 -

YELLOWLADY6261 responded

Proud to be apart of the Lexus family!

October 05, 2021

This dealer give me great service and finish my car on time. They always let you know if they need more time to finish it. More

by Chungcp68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Report | Print
Oct 05, 2021 -

Lexus of Sacramento responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful and efficient service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

October 05, 2021

Very professional staff, quick in resolving issue with my car. Lexus prestige is always the best with the professional and knowledgeable staff. Gladly recommend Lexus of Sacramento. Exceptional service. More

by Baby Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph, Mike Huttleston, Mike Huttleston, Eric Foltz
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Oct 05, 2021 -

Lexus of Sacramento responded

We are thrilled that you and your vehicle were so well taken care of by our team! Thank you for trusting Lexus of Sacramento with your business, and for taking the time to share a terrific review. Enjoy the ride and we hope to see you again!

October 05, 2021

Everyone was very friendly and informative of the status of my vehicle. I appreciate the excellent service More

by gloriamiasanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
V Moua
Report | Print
Oct 05, 2021 -

Lexus of Sacramento responded

We are thrilled that our team made you feel so welcome and well taken care of! Thank you for doing business with us here at Lexus of Sacramento, we hope to welcome you back for your future services.

October 04, 2021

Excellent customer service. Only do the work needed and careful to review service needs with customer. More

by LJABBEDUTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Report | Print
Oct 04, 2021 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 04, 2021

Everyone is always very kind and helpful whenever I bring my car in to be serviced. More

by John G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph
Report | Print
Oct 05, 2021 -

Lexus of Sacramento responded

John, Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 04, 2021

Service was good. Wait time was ok. Hard to tell where to go for drop off More

by ONLY1AFTERDARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento, your feedback and rating mean a lot to us. We're glad our service team was able to help, and we hope to see you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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