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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,839 Reviews
Call Service Center (916) 485-3987

1,839 Reviews of Lexus of Sacramento - Service Center

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May 25, 2022

Great service and well train the serviceman. Most of their customers are relax at service station More

by k. arakawa2587@att.net
Customer Service
Recommend Dealer
Yes
Employees Worked With
Elic
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May 25, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

May 21, 2022

Dependable service, knowledgeable employees and always friendly and attentive. Thank you for being the best More

by Bnamurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin was excellent as always and Genesis is a star
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May 23, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back!

May 19, 2022

I was met promptly upon arrival and my vehicle was ready as promised, all work done More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
V Moua
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May 19, 2022 -

Lexus of Sacramento responded

Our team is thrilled to see your 5-star review, Greg. Thanks for supporting Lexus of Sacramento and we'll see you next time!

May 14, 2022

Christina Caron is the best! Highly reccomended service advisor, who always goes above and beyond for the customer. More

by jessmur421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Christina and the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

May 11, 2022

Eric was great! Very efficient and helpful. Very friendly and made me feel comfortable and checked on me several times More

by queenliz1549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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May 11, 2022 -

Lexus of Sacramento responded

Thank you for the glowing review, Liz! We are thrilled to hear that Eric delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Sacramento!

May 08, 2022

Service reps are professionals knowledgeable friendly personal. They know their stuff. Always helpful and get you in and out speedily with the service done that you need for your vehicle. Love this deale More

by Bettejoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back!

May 07, 2022

The service advisor is very helpful. I didn’t have to wait long for my car service. More

by ngachau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2022 -

Lexus of Sacramento responded

Thank you for coming to Lexus of Sacramento for your auto service needs! We are delighted to hear that you're a satisfied customer. Have a wonderful week!

April 28, 2022

Excellent service and great communication. Mike kept me informed every step throughout. I will definitely be doing all my Lexus maintenance and service with this dealership from here on out. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston, Mike Huttleston
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Apr 29, 2022 -

Lexus of Sacramento responded

Robert, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Mike and the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

April 22, 2022

Very good service! Everyone is very efficient and friendly and very little wait time. The new remodel is beautiful! More

by slee7005
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back!

April 16, 2022

Great customer service and really friendly staff but there were fingerprints left on my door and visor. More

by kdemasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
V Moua
Report | Print
Apr 16, 2022 -

Lexus of Sacramento responded

Thanks so much for the 5-star review! We don't like to see that there were fingerprints left behind and hope that you'll give us a call if there is anything further that you'd like to share. Your feedback is deeply appreciated.

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