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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,839 Reviews

1,839 Reviews of Lexus of Sacramento - Service Center

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June 12, 2022

The dealership was prompt, very professional, clean, courteous and on time. Will use them again More

by Tmurrell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Lexus of Sacramento responded

Thank you so much for this five-star review! We're thrilled that we could be of service. We hope to see you again down the road here at Lexus of Sacramento!

June 09, 2022

Friendly and efficient service. Comfortable and clean facility. I found everyone to be responsive and helpful More

by r-dahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
v Moua
Jun 10, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

June 06, 2022

I have been a Lexus of Sacramento customer since 1992. And in that time I have purchased several new vehicles and always had then serviced at the dealership. And one of the reasons for that is the trust More

by michaeltrovato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Jun 06, 2022 -

michaeltrovato responded

I have been a Lexus of Sacramento customer since 1992. And in that time I have purchased several new vehicles and always had them serviced at the dealership. And one of the reasons for that is the trust and confidence I have in my Service Advisor Mike Huttleston. I have known Mike for many years and when I do bring in my vehicle for service I also look forward to catching up with Mike. Lexus is an extremely high quality vehicle and so is the attention and support I receive from Mike. A good man that is focused always on my satisfaction and a major contributor to the reputation Lexus has attained in the automotive industry.

Jun 06, 2022 -

Lexus of Sacramento responded

Thank you, Michael, for your continued business here at Lexus of Sacramento! Your confidence in Mike and our team means we are working hard to ensure our customers are happy, and that moves us forward in the right direction. It's a pleasure to work with you, and we'll be sure to keep up the five-star work!

June 04, 2022

Eric was extremely clear, helpful, and professional. Our car’s horn problem was repaired successfully and as soon as the needed part arrived. In all, our first experience with Lexus of Sacramento was ou More

by hennelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Pantoja
Jun 06, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Eric and the Lexus of Sacramento team. Drive safely in your new vehicle, and we hope to see you back again down the road!

May 30, 2022

Great service and excellent pricing Lexus did everything on my list and a little extra More

by carol.salvatori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Lexus of Sacramento responded

Thank you for the great review Carol! We're glad that the team went above and beyond for you here at Lexus of Sacramento!

May 30, 2022

Expertise, quality work, good explanations, not inexpensive, but they don’t do more than is necessary. I’m glad I got the premium service; the car actually performs better now. They are good peop More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Lexus of Sacramento responded

Charlie, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

May 28, 2022

Christina is the best service advisor. She is very friendly and nice to deal with. She is the only one I will deal with when I bring my car for service More

by Wallysingh1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Lexus of Sacramento responded

Thanks for giving Christina a special shoutout. We appreciate your kind words about the Lexus of Sacramento team. See you again next time.

May 27, 2022

V explained what needs to be done. The job was done quickly. My car was cleaned inside and out. Impressed with service department. Would recommend service department. More

by reyssin930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
V. Moua
May 27, 2022 -

Lexus of Sacramento responded

Thanks so much for giving Lexus of Sacramento your kudos. We are always happy to help and we look forward to your next visit!

May 26, 2022

This service location is professional, on time with courteous employees! The waiting room is great! More

by judybarraza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Lexus of Sacramento responded

Hi Judy - Thank you for the wonderful feedback about our service and facilities! We look forward to seeing you next time at Lexus of Sacramento.

May 25, 2022

Great people. Great space upgrade. Great explanations of work and prices. Handoffs between areas worked well. More

by DanetteMulrine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

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