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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,839 Reviews

1,839 Reviews of Lexus of Sacramento - Service Center

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July 16, 2022

Christina has been a great help. She takes time to communicate and explain the problem or options on the car. More

by Nidamarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Lexus of Sacramento responded

We're thrilled Christina has provided informative communication that's helped accommodate your service needs. Thanks for choosing Lexus of Sacramento!

July 15, 2022

Service appointment was on time, was offered ride or temporary car and nice service area More

by Vivaub55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Jul 15, 2022 -

Lexus of Sacramento responded

Thank you for sharing your flawless service experience at Lexus of Sacramento! We hope to see you again.

July 13, 2022

Great service and great people. Christina is my service advisor and she is awesome! Extremely knowledgeable, friendly, and efficient. I’ve been working with her for the past seve More

by peterisland01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Lexus of Sacramento responded

Thank you for the great review, Peter! We are thrilled to hear that you had a successful service experience working with Christina. Drive safely, and we hope to see you back again at Lexus of Sacramento!

July 09, 2022

The service people (especially Genesis! ) are extremely courteous, knowledgeable & friendly! It’s always such a great customer experience when we get “Lexi” serviced! More

by Skye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston, Mike Huttleston
Jul 11, 2022 -

Lexus of Sacramento responded

Skye, your review of Genesis and the team is much appreciated! Thank you for choosing Lexus of Sacramento, we look forward to welcoming you back for your next service visit.

July 03, 2022

Even though I was late for my appointment, they took care of my car. Brandon stayed on top of it and even tracked down my car when he thought it was slow in coming out of the car wash. All in all a good exp More

by Brneyes
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon K
Jul 05, 2022 -

Lexus of Sacramento responded

It was our pleasure to assist you! Thank you for your confidence in Brandon and the team here at Lexus of Sacramento. We look forward to welcoming you back again down the road!

July 03, 2022

Kudos to consultants, technicians. .service all in one location. My Experience with Lexus of Sacramento was exceptional and am grateful that every member of this crew was there to assis More

by waimea202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pantone, Mark (last name unknown), two service technicians who met me at the dealership after my accident on the freeway
Jul 05, 2022 -

Lexus of Sacramento responded

Thank you for the glowing review! We are thrilled to hear that you had a successful and attentive service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

July 02, 2022

Everyone was extremely courteous and respectful. I would definitely recommend this dealership to all of my friends and family. More

by Skypewitt.sp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric pantoha
Jul 05, 2022 -

Lexus of Sacramento responded

This kind of review makes our day! We're delighted our team welcomed you with friendly, professional assistance and grateful for your recommendation. We hope to see you again soon at Lexus of Sacramento!

June 29, 2022

Michael has provided great customer service for the last 10 years in a respectful and professional way. More

by bethliz22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston, Mike Huttleston
Jun 29, 2022 -

Lexus of Sacramento responded

Thank you so much for this excellent review and rating. We're delighted that you've enjoyed working with Michael here at Lexus of Sacramento over the years. We appreciate your support and loyalty and we look forward to seeing you next time!

June 20, 2022

Had the best buying experience ever at this dealership. We have had two service experiences now and those have been great as well. More

by phyllis.dilbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro
Jun 20, 2022 -

Lexus of Sacramento responded

Phyllis, thank you for the great review! We are thrilled to hear that you found the right vehicle working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

June 17, 2022

The remodel looks really nice. All the people I came into contact with are extremely helpful and friendly. More

by terric01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Lexus of Sacramento responded

Thank you for the stellar review! We're glad to hear that our team was friendly and helpful. See you again next time!

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