Lexus of Sacramento - Service Center

Eric is a an exceptionally professional service advisor. Excellent service department. Repair cost less than estimate. Excellent service department. Repair cost less than estimate. More

Eris was a professional, friendly and knowledgeable, Explained the necessary service, offered a loaner for the day as my 30,000 mile service was due. Car was ready fir pick-up in the estimated time fra Explained the necessary service, offered a loaner for the day as my 30,000 mile service was due. Car was ready fir pick-up in the estimated time frame. Overall pleasant experience. Nice work! More

Nick courteous, gave specific info regarding brakes, my sensor. Jim Penn I’ve known for years, glad he would be working on my car. All around excellent service sensor. Jim Penn I’ve known for years, glad he would be working on my car. All around excellent service More

I was there for approximately 3 hours and the dealership did not do everything they said they were going to do. They misrepresented the quality of work. did not do everything they said they were going to do. They misrepresented the quality of work. More

Brandon is a fine, outstanding adviser. Brandon listened to all my questions and answered them completely and satisfactory. I couldn' have been happier and more fortunate to get Brandon a Brandon listened to all my questions and answered them completely and satisfactory. I couldn' have been happier and more fortunate to get Brandon as my adviser...I am extremely happy with Brandon and my service . I would recommend Lexus to everyone! More

Friendly staff and excellent service. Got the job done to clients expectation. Lexus car performance is amazing indeed. Got the job done to clients expectation. Lexus car performance is amazing indeed. More

Accommodating to do my servicing even though I made an appt but could not be found on the books. Strangely, the service consultant sent me email that my car was ready for pickup but I had already been to appt but could not be found on the books. Strangely, the service consultant sent me email that my car was ready for pickup but I had already been to the dealer and already got my car and was home. It took over 15 min for my car to be brought out to me to drive home. More

It’s nice, fast service. The sale representative is very friendly and informative that she introduced us a purchase of 4 services and we will see if this purchase will be savi The sale representative is very friendly and informative that she introduced us a purchase of 4 services and we will see if this purchase will be saving. Thank More

One problem was that the hood was not locked and I had make an emergency stop on freeway to lock it. make an emergency stop on freeway to lock it. More

Thank you to Brandon. A pleasure doing business with you.Courteous and knowledgeable. Still loving my Lexus 350 RX A pleasure doing business with you.Courteous and knowledgeable. Still loving my Lexus 350 RX More