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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,839 Reviews
Call Service Center (916) 485-3987

1,839 Reviews of Lexus of Sacramento - Service Center

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August 28, 2022

Mike at Lexus has always done well by us. We’ve been using hime for many years. More

by marvpoyser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston, Mike Huttleston
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Aug 29, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Mike. Drive safely, and we hope to see you back at Lexus of Sacramento!

August 28, 2022

Love this dealership! Eric my service advisor is amazing. He always answers all my questions and takes his time explaining everything to me. More

by Happy Lexus Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
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Aug 29, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Eric. Drive safely, and we hope to see you back at Lexus of Sacramento!

August 26, 2022

People are very friendly, knowledgeable and very professional. I highly recommend Lexus of Sacramento for your vehicle needs. Gus was outstanding and will definitely return to see Gus. More

by Gusrodriguez68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
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Aug 26, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Gus and the Lexus of Sacramento team. Drive safely, and we hope to see you back!

August 24, 2022

Great service. And always consistent. I trust Lexus of Sacramento with my car. Christine is great. More

by emklein033
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Christine and the Lexus of Sacramento team. Drive safely, and we hope to see you back!

August 22, 2022

Big crack in my window but had to cover up and say I brought it in that way for service . What a joke administration More

by trailerburney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina Carson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
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Aug 22, 2022 -

trailerburney responded

Y'all left Christina in a mess .. for somebody else wrong doing . not right . Take responsibility

Aug 22, 2022 -

Lexus of Sacramento responded

This review is extremely concerning to receive. We strive to deliver seamless service for our guests, and we would never intentionally damage a customer's property. I would appreciate the chance to speak with you so I can better address this feedback and see what more I can do to help fix things. If you are willing to discuss this further, please feel free to reach out. Best, Russ McDuffie - Service Director - russmcduffie@lithia.com

August 21, 2022

I was going out of town and needed new tires, V Miya stepped right up and working with the tire expert got me into a new set of tires. I’m so impressed with the great service always given at Lexus of Sa More

by bgalden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : V Moua
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Aug 22, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

August 21, 2022

Service was good. Workmanship appears to be good. Staff was courteous and helpful with questions. More

by eto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2022 -

eto responded

happy with the service

Aug 22, 2022 -

Lexus of Sacramento responded

Eto, thanks for trusting Lexus of Sacramento to service you vehicle. We appreciate your business and kind words!

August 20, 2022

I have been a customer of this dealer for 10 years, bought two cars there, always received extraordinary service. They make taking care of my car easy instead of a chore. More

by Smith.Kimberly90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Owens
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Aug 20, 2022 -

Smith.Kimberly90 responded

This is the place to buy a car if you want your life to get easier.

Aug 22, 2022 -

Lexus of Sacramento responded

Thank you for the great review, Kimberly! We are so glad to hear that you had a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

August 18, 2022

Christina in service was great, highly recommend her and this dealership, very professional and knowledgeable, this is my new go to place for servicing my Lexus More

by chriscarey261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Christina. Drive safely, and we hope to see you back again at Lexus of Sacramento!

August 17, 2022

Good service, sometimes a bit slow and pricey, but very good overall. I recommend it. More

by craigcornett20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Report | Print
Aug 17, 2022 -

Lexus of Sacramento responded

We are thrilled to see that our team is providing you with 5-star experiences, Craig! Thanks for choosing Lexus of Sacramento and we'll see you next time.

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