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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,838 Reviews

1,838 Reviews of Lexus of Sacramento - Service Center

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October 24, 2022

five stars. Tracey was a great help. The work could have taken over 2 days but was done in 4 hours. More

by rc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that Tracey delivered a successful service experience. Drive safely, and we hope to see you back again at Lexus of Sacramento!

October 22, 2022

My wife and really enjoy taking our 2020 RX450h into Nick at Sacramento Lexus. He’s alway easy to get on the phone even if I have to leave a voice message, he’s back with me properly. Nick seems to understan More

by honey bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Lexus of Sacramento responded

Thank you for leaving Nick and the Lexus of Sacramento team a five-star review! We appreciate your trust in our services. See you next time!

October 22, 2022

Eric was very professional & courteous. I made an appointment and took my SUV in to have a service done. This was my first experience with Lexus of Sacramento and Eric made my experience ea More

by dorabauanen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pantoja
Oct 24, 2022 -

Lexus of Sacramento responded

It was our pleasure to assist you! Thank you for choosing Lexus of Sacramento and for sharing your feedback about Eric. Safe travels until we see you again!

October 21, 2022

I needed my car at a certain time today. Eric stated they’ll do what they can. I appreciate the fact that my car was done just in time. Thank you Lexus of Sacramento! More

by Bunny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 21, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that Eric delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Sacramento!

October 21, 2022

The service consultant Mike Huttleston is always helpful and knowledgeable with any issues and explains in details when I have questions. This is the reason why I always make an appointment with him. More

by Tflan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston, Mike Huttleston
Oct 21, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that Mike delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Sacramento!

October 18, 2022

Excellent Customer service. “V” took the time to listen to my issue and I was able to correct it in a timely manner. He was EXTREMELY respectful, professional, and knowledgeable More

by jwaama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : V Moua
Oct 19, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

October 16, 2022

Very good, courteous, and prompt as usual. Gus met me at the waiting area right away with out delay. More

by ckunda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo
Oct 17, 2022 -

Lexus of Sacramento responded

We're always happy to see you! Thanks for giving Gus and the Lexus of Sacramento team a shoutout. Have a great day!

October 16, 2022

Excellent and fast service. Waiting area is always spotless and comfortable. Thank you so much Eric! More

by monicasanchez530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pantoja
Oct 16, 2022 -

Lexus of Sacramento responded

Thank you for this great review of Lexus of Sacramento! Eric will definitely appreciate the shoutout. Take care!

October 15, 2022

Totally consumer oriented and highly trusted. Good people that deliver good service that can be relieved on. More

by Rich.Koppes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Oct 17, 2022 -

Lexus of Sacramento responded

We're happy to hear you can always count on the Lexus of Sacramento team. Thanks for the kudos!

October 12, 2022

Gustavo and service team are responsive. Provided excellent service and loaner vehicle for major service on my personal vehicle. More

by Jellycharmfq
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gustavo
Oct 12, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Gustavo and the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

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