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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,838 Reviews

1,838 Reviews of Lexus of Sacramento - Service Center

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March 13, 2023

This is my 4th. lexus and Christina has always been my contact person for the service department - She is one of the main reasons I have chosen to rebuy the Lexus br More

by dorothy.martinsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Lexus of Sacramento responded

Dorothy, thank you for the review! We are so glad to hear that you had a successful service experience working with Christina and the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

March 12, 2023

Daren helped me out even though my appointment was next week. Service was done quickly with no issues. I will continue to take my RC-350 here to be serviced. More

by ntockey55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren
Mar 13, 2023 -

Lexus of Sacramento responded

Thank you for the review! We are so glad to hear that Daren delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Sacramento!

March 08, 2023

I took my Lexus here for its regular service at 10,000 miles. They were very busy, but I was out in the expected time quoted me. They have a nice lounge, and I will return there again. More

by Halmen
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
V in service
Mar 08, 2023 -

Lexus of Sacramento responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you again down the road!

February 19, 2023

I was quickly greated by someone as I drove up and I was told who will be with me soon. Eric listened to my car needs carefully and when I asked him I did not want any extra services offered now, he respect More

by Orkideh Moghaddam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 20, 2023 -

Lexus of Sacramento responded

Thank you for the review! We're glad that Eric was nice to work with. We appreciate your business and trust in us to make sure you're happy. See you again next time here at Lexus of Sacramento!

February 18, 2023

Christina Carson of Lexus of Sacramento always goes above and beyond every time we have had a service need on our Lexus. My wife and I have solely dealt with Christina for all of servicing needs since 2014. More

by JeffnJess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Lexus of Sacramento responded

Thank you for the review! We are so glad to hear that Christina delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Sacramento!

February 15, 2023

Clean, well appointed, clean waiting room, tv on a channel with appeal to most people. Relatively quiet, comfortable chairs. More

by waldeny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vi
Feb 16, 2023 -

Lexus of Sacramento responded

We are glad to hear that you enjoyed our facilities! Thanks for the positive feedback about your experience at Lexus of Sacramento.

February 10, 2023

Lexus of Sacramento has provided excellent service since I purchased my car in 2005. The personnel are personable, efficient and attentive to my concerns. I couldn’t be happier! More

by Marian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Reynoso
Feb 13, 2023 -

Lexus of Sacramento responded

We are thrilled to have your loyal business, Marian! Thank you for being part of the Lexus of Sacramento family.

February 01, 2023

First time at this dealership to service my car. Setting up an appt was super easy, and the Service Dept is very patient and courteous. Daren was super helpful and courteous upon arriving until my c More

by faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren
Feb 01, 2023 -

Lexus of Sacramento responded

Thank you for the review, Faith! We are thrilled to hear that Daren delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Sacramento!

Feb 01, 2023 -

faith responded

Thank you again for your great customer service.

January 31, 2023

Mike M was my service advisor and he assured me that the service would be done in a timely fashion due to me waiting in the lounge. Sure enough it was finished in less than an hour and I happily went about More

by Hardtyme3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston, Mike Huttleston
Feb 01, 2023 -

Lexus of Sacramento responded

We are glad to hear that Mike and the team provided efficient and quick service. Thanks for sharing this experience with us! We are here to help with any of your future service needs!

January 28, 2023

Except for the salesperson who dropped me for whatever reason so that I bought the car elsewhere, but brought it to Sac for service, everyone has been friendly, helpful. No complaints. More

by susanboulwarephd1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Lexus of Sacramento responded

Thank you so much for your 5-star review, Susan! We are happy to see that our service team provided you with excellent service.

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