Lexus of Sacramento - Service Center
Sacramento, CA
1,838 Reviews of Lexus of Sacramento - Service Center
This is my 4th. lexus and Christina has always been my contact person for the service department - She is one of the main reasons I have chosen to rebuy the Lexus br lexus and Christina has always been my contact person for the service department - She is one of the main reasons I have chosen to rebuy the Lexus brand - She is always knowledgeable and helpful. More
Daren helped me out even though my appointment was next week. Service was done quickly with no issues. I will continue to take my RC-350 here to be serviced. week. Service was done quickly with no issues. I will continue to take my RC-350 here to be serviced. More
I took my Lexus here for its regular service at 10,000 miles. They were very busy, but I was out in the expected time quoted me. They have a nice lounge, and I will return there again. miles. They were very busy, but I was out in the expected time quoted me. They have a nice lounge, and I will return there again. More
I was quickly greated by someone as I drove up and I was told who will be with me soon. Eric listened to my car needs carefully and when I asked him I did not want any extra services offered now, he respect told who will be with me soon. Eric listened to my car needs carefully and when I asked him I did not want any extra services offered now, he respectfully accepted it. He gave me the exact time my service will take and he said that they can wash and vacuum my car as well which was surprising to me b/c for the last 3 years I was not offered that at the Roseville dealership. My car was ready even before the time frame I was given for the service and I truly loved the customer care I received at the Sacramento dealership. More
Christina Carson of Lexus of Sacramento always goes above and beyond every time we have had a service need on our Lexus. My wife and I have solely dealt with Christina for all of servicing needs since 2014. and beyond every time we have had a service need on our Lexus. My wife and I have solely dealt with Christina for all of servicing needs since 2014. Every experience as been pleasant even when dealing with tough automotive repairs and costs Shes an absolute humble professional and a real asset to both Lexus and Lithia Motors. More
Lexus of Sacramento has provided excellent service since I purchased my car in 2005. The personnel are personable, efficient and attentive to my concerns. I couldn’t be happier! I purchased my car in 2005. The personnel are personable, efficient and attentive to my concerns. I couldn’t be happier! More
First time at this dealership to service my car. Setting up an appt was super easy, and the Service Dept is very patient and courteous. Daren was super helpful and courteous upon arriving until my c Setting up an appt was super easy, and the Service Dept is very patient and courteous. Daren was super helpful and courteous upon arriving until my car was completely serviced. I appreciate great customer service, thank you so much for great customer service Lexus of Sacramento. More
Mike M was my service advisor and he assured me that the service would be done in a timely fashion due to me waiting in the lounge. Sure enough it was finished in less than an hour and I happily went about service would be done in a timely fashion due to me waiting in the lounge. Sure enough it was finished in less than an hour and I happily went about with the rest of my busy day. Thanks Mike M!! More
Except for the salesperson who dropped me for whatever reason so that I bought the car elsewhere, but brought it to Sac for service, everyone has been friendly, helpful. No complaints. reason so that I bought the car elsewhere, but brought it to Sac for service, everyone has been friendly, helpful. No complaints. More