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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,838 Reviews
Call Service Center (916) 485-3987

1,838 Reviews of Lexus of Sacramento - Service Center

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May 27, 2023

I am completely satisfied with the service of my Lexus SUP. All service personnel were very courteous and helpful in taking care of my service. More

by Lajessboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2023 -

Lajessboy responded

My service appointment went really well

May 27, 2023 -

Lajessboy responded

All was good

May 30, 2023 -

Lexus of Sacramento responded

We are glad to hear that our team took excellent care of your vehicle. Thank you for choosing Lexus of Sacramento!

May 11, 2023

Service rep (Eric) was accomodating and respectful, did not feel uptight at all. The amenities and waiting area was clean and spacious. Overall, good experience for the first time service visit, would come More

by Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC PANTOJA
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May 11, 2023 -

Lexus of Sacramento responded

We're so glad to hear that Eric went above and beyond to assist with your vehicle and get the job done. Thank you for sharing your experience with us, and we look forward to serving you again at Lexus of Sacramento!

May 02, 2023

Excellent service. Communication about my vehicle was informative and appreciated. Will be back in six months. More

by jaraider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Pantoja
Report | Print
May 02, 2023 -

Lexus of Sacramento responded

We're grateful for your trust and kind words about our service. We do our best to keep you informed every step of the way. Thank you for choosing Lexus of Sacramento for your vehicle's needs. We look forward to seeing you again in six months!

April 22, 2023

Eric as always taken excellent care of me and my car. I have always been extremely grateful for Eric as he has gone above and beyond from my first service appointment up to my 40,000 mile service on Frid More

by edatcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Apr 24, 2023 -

Lexus of Sacramento responded

We're thrilled to hear that Eric has consistently provided you with excellent service for your car, especially during your recent 40,000-mile service. Thank you for sharing your experience and for choosing Lexus of Sacramento!

April 18, 2023

I went in for service on March 31 and had great service as always firm Christina Carlson. More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Lexus of Sacramento responded

Our team is always happy to help you out! Thank you so much for supporting Lexus of Sacramento and please let us know if you need anything at all down the line!

March 30, 2023

Courteous professional experience. Gus was just a great service advisor talking care of my car service needs More

by trryhcky
Recommend Dealer
Yes
Employees Worked With
Gus
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Mar 30, 2023 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento! We are elated to hear Gus took great care of you. We hope to see you back in the future!

March 30, 2023

Prompt, courteous service. Professional, personable attitude from every employee encountered. Quick turnaround of vehicle maintenance! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
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Mar 30, 2023 -

Lexus of Sacramento responded

Thank you for the review, Robert! We appreciate your support and hope to see you again at Lexus of Sacramento!

March 28, 2023

Sacramento Lexus service department are the best, ,Christina Carlson customer service was extremely helpful to me,and my wife. More

by Ldrape01
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Lexus of Sacramento responded

Thank you for the kind review! We appreciate the kind feedback about Christina and hope to see you back again at Lexus of Sacramento. Safe travels!

March 25, 2023

Daren was very professional & pleasant to work with. Service was seamless. Very happy. Would highly recommend this dealership. More

by Shaliniguptamd
Recommend Dealer
Yes
Employees Worked With
Daren Malone
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Mar 27, 2023 -

Lexus of Sacramento responded

We're so glad to hear Darren provided you with a pleasant and easy service! His work is consistently top-notch. We appreciate your business and look forward to seeing you again at Lexus of Sacramento!

March 24, 2023

Christina is great and made servicing my Lexus a breeze. I would highly recommend her to everyone! More

by Crazy Lexus Guy!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2023 -

Lexus of Sacramento responded

Thank you for the review! We are so glad to hear that Christina delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Sacramento!

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