Lexus of Sacramento - Service Center

I didn’t have an appointment and thought I’d be waiting for hours, but the Service Dept had the car checked out and washed in just over an hour! Plus, they’re such a pleasant group of people! for hours, but the Service Dept had the car checked out and washed in just over an hour! Plus, they’re such a pleasant group of people! More

Service department was fantastic. To get my water pump and timing belt in my RX 400h was priced less than places outside the dealer. They completed the service on time. And bonus, the To get my water pump and timing belt in my RX 400h was priced less than places outside the dealer. They completed the service on time. And bonus, they gave me a new Rx500 f-type as a loaner for the day of service. I will be back to get any future service needs done there. More

Christina A serve me with a warm welcome with a beautiful smile. Very well done job , fast and clean job . Thank you team beautiful smile. Very well done job , fast and clean job . Thank you team More

Honest reliable service. Christina stood by her lower parts price quote after discovering that she had been given an incorrect price. I’ve been to dealers where they tried to Christina stood by her lower parts price quote after discovering that she had been given an incorrect price. I’ve been to dealers where they tried to sell me everything under the sun. This shop checked my car thoroughly and told me everything else looked fine. They even did an excellent job of washing my car. I’ve never seen it so clean. They are an honest competent dealership. I’ll be going back. More

Brought my car in for a routine service and as usual Tracey Cach and the service folks did their usual outstanding job in taking care of me and my vehicle! Tracey Cach and the service folks did their usual outstanding job in taking care of me and my vehicle! More

Every thing was done on time and the car runs like new. And the service was a $1000 less than what I expected. And the service was a $1000 less than what I expected. More

Excellent Tracy was great no waste of time quick and efficient could not be better efficient could not be better More

Quick, courteous, professional. Understood my immediate need, and resolved the issue, all within a little more than an hour. Understood my immediate need, and resolved the issue, all within a little more than an hour. More

Gus was great. He honored a discount that I received, but did not have the actual document. He honored a discount that I received, but did not have the actual document. More

Very professional, very knowledgeable, giving great customer service all in a timely manner. Very pleasurable to work with. I’ve been going to this dealership now for over 25 years and they have take customer service all in a timely manner. Very pleasurable to work with. I’ve been going to this dealership now for over 25 years and they have taken great care of my cars everytime on all my services. Thank you More