Lexus of Sacramento - Service Center

It was a good experience. No issues. It was a good experience. No issues. Car wash is a plus. No issues. It was a good experience. No issues. Car wash is a plus. More

V. has been the best service associate. He is personable, knowledgeable, and provides excellent customer service. knowledgeable, and provides excellent customer service. More

We are very happy especially Kent . He is very good knowledgeable. About RZ450E. He is very respectful. He went to our house help us to program our garage door and also programmed our E He is very good knowledgeable. About RZ450E. He is very respectful. He went to our house help us to program our garage door and also programmed our ES 300 and RZ450E. Peter made that somebody will attend to us while he was on leave. More

The service is great. I have been going to Lexus of Sacramento since 2007. The advisors are knowledgeable and offered suggestions to improve my Lexus vehicles. I have been going to Lexus of Sacramento since 2007. The advisors are knowledgeable and offered suggestions to improve my Lexus vehicles. More

I have used Lexus is Sacramento since I bought my Lexus from them 17 years ago. They have always given top-notch service and their service writers have never tried to sell me anything that I didn’t need. from them 17 years ago. They have always given top-notch service and their service writers have never tried to sell me anything that I didn’t need. I once told a service rep that I wanted her to make the car last another 15 years (it only had about 80,000 miles on it). She laughed and said that the sales people would not like it, but that she would do her best. More

Great service and service department Also Al is a great service technician for custom settings for vehicles service technician for custom settings for vehicles More

Lexus of Sacramento always gives my vehicle excellent service, this visit i had a new service writer Tracy C, she was very knowledgeable, she understood my vehicle's needs, her technician Kevan accomplis service, this visit i had a new service writer Tracy C, she was very knowledgeable, she understood my vehicle's needs, her technician Kevan accomplished the repairs in a timely manner. The experience at Lexus is always outstanding. The treat me like I'm an important part of the Lexus family! More

The staff is very friendly. The atmosphere is very welcoming, which includes the TV and snacks.. Your concerns and needs are taken into consideration. The atmosphere is very welcoming, which includes the TV and snacks.. Your concerns and needs are taken into consideration. More

Good customer service. Was informed about the progress of service and the work was completed prior to the estimated timeline Was informed about the progress of service and the work was completed prior to the estimated timeline More

Excellent sales staff and service department . However one of the service techs left us pissed off.The service person Gus was excellent I asked him I can talk to one the technicians about some the However one of the service techs left us pissed off.The service person Gus was excellent I asked him I can talk to one the technicians about some the features of this car because we’ve never had this technology on any of our cars Before I asked a question he said Stop and asked me who was salesmanHe said it wasn’t really his job and that I would have to back and ask him the questions. Horrible inappropriate and rude customer technician Just when we had great sales experience and then this happens More