Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,838 Reviews
Call Service Center (916) 485-3987

1,838 Reviews of Lexus of Sacramento - Service Center

Sort by
November 07, 2023

They provided a Great service for oil change. Friendly people. Will definitely return for next service. More

by YV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
Report | Print
Nov 08, 2023 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

November 07, 2023

I did not have an appointment as it was a freeway accident that caused me to drive straight to the dealership . Christina took very good care of me and communicated with my Ins Company . She made the More

by Nessie609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christina met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

November 06, 2023

Lexus of Sacramento has an amazing staff who are dedicated to providing quality customer service at every opportunity. I am confident I will always be treated fairly. Tracey has been exceptional! More

by RonMan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that Tracey had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

Nov 07, 2023 -

Lexus of Sacramento responded

We're delighted you've had such a positive experience with Tracey and the rest of our team at Lexus of Sacramento. We always aim for top-notch customer service, so it's great this was reflected in your feedback! Thanks for your review, and we look forward to assisting you down the road!

November 06, 2023

Great customer service, very friendly and thorough. Everyone at the Dealership is very kind and has a good positive attitude that I interacted with. More

by calypso1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
V. Mous
Report | Print
Nov 07, 2023 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

November 04, 2023

People at Fulton Lexus dealership was very helpful and polite. I would recommend friends to shop there. More

by FATTYWONG5047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2023 -

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

November 04, 2023

Thank you Basel for your courteous service without delay for I had another appointment following. More

by Panther
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel
Report | Print
Nov 05, 2023 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Basel met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

November 03, 2023

Great service, communication, quality, and professionalism in every aspect of my visit to Lexus of Sacramento!! Thank you so much!! More

by JCJPA58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2023 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

November 03, 2023

Been a customer for almost 20 years. Purchased several cars there as well. The only place I bring my car for services Lexus IS sacramento. They're always professional, get the job done q More

by CV.PROPERTYSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston, Mike Huttleston
Report | Print
Nov 03, 2023 -

Lexus of Sacramento responded

We're honored to have been your go-to for the past 20 years at Lexus of Sacramento! It's great to know that our team has consistently provided you with professional and efficient service. We look forward to serving you for many more years!

November 03, 2023

They ate good at acknowledging you when you drive up. Very friendly and very busy. More

by Judy Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Report | Print
Nov 04, 2023 -

Lexus of Sacramento responded

Thank you so much, Judy, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

November 02, 2023

Everything is great except the pricing. Service and transportation are great otherwise. Thank you very much More

by QUINNG88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Report | Print
Nov 03, 2023 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

1
...
64
65
66
...
184