Lexus of Sacramento - Service Center

It was very pleasant, I liked the snack bar and the coffee machine. The giftstore is also very nice as well. Aside from that the dealership staff were very helpful and notified me of everything going o coffee machine. The giftstore is also very nice as well. Aside from that the dealership staff were very helpful and notified me of everything going on with my car. More

No complaints. Just expensive compared to service at a non dealership. But no hidden surprises Just expensive compared to service at a non dealership. But no hidden surprises More

Easy to make appt, check in was a smooth process, service was excellent, and timely. Waiting area very comfortable. They take time to make sure car is washed and ready to go. Appreciate that everyone you m was excellent, and timely. Waiting area very comfortable. They take time to make sure car is washed and ready to go. Appreciate that everyone you meet is friendly and makes you feel like a valued customer. More

The dealership has always been great with service and the actual care of my autos. Over the years the staff has evolved, staff has left and new folks have stepped up. I have ALWAYS found them helpful, knowle actual care of my autos. Over the years the staff has evolved, staff has left and new folks have stepped up. I have ALWAYS found them helpful, knowledgable, and friendly. A real solid group. More

I just done my car with V Mouse. He very nice. Good service, people so nice and good smiles and friendly, alway help what people need, excellent He very nice. Good service, people so nice and good smiles and friendly, alway help what people need, excellent More

I have been a customer of this dealership for over 20 years. Over the past few service appointments, I have found that the service department has gone downhill. After the last three services, I have had years. Over the past few service appointments, I have found that the service department has gone downhill. After the last three services, I have had to return my car to them because the original setvice issue wasn’t been resolved (I live almost 30 minutes from the dealership). This past service, was the most egregious, After a few days of having my vehicle serviced, we kept smelling a chlorine beach smell. We ultimately discovered that they failed to refill my radiator fluid. The receptacle was bone dry. I contacted a service manager and he gave me a measly $75.00 off of the next service. Ridiculous. More

Very good service thank you I will do the business again with u guy’s with u guy’s More

Staff are always very professional and personable! Very collaborative group with someone always available to answer questions. Provide quality feedback that is easy to understand. Very collaborative group with someone always available to answer questions. Provide quality feedback that is easy to understand. More

Excellent service, clear communication about the planned mechanical services, and the interior and exterior detail services that I requested in addition were superb. mechanical services, and the interior and exterior detail services that I requested in addition were superb. More

Our service advisor, V Moua was friendly, professional, and informative. Felt very comfortable speaking to him about our service and what was needed. He kept us up to date during our service. This dealers and informative. Felt very comfortable speaking to him about our service and what was needed. He kept us up to date during our service. This dealership is a great place to wait for your car. It’s clean, has amenities, and the staff are kind and friendly. More