Lexus of Sacramento - Service Center

The service was completed in time as was promised. The car was also given a complimentary wash. I had requested to change the car key fob battery, which wasn’t changed. The car was also given a complimentary wash. I had requested to change the car key fob battery, which wasn’t changed. More

Work was done on time and per estimate. Nice. I felt I was treated courteously and the work was professionally done. Nice. I felt I was treated courteously and the work was professionally done. More

The staff is always friendly and takes care of my requests. Thank you! Reliable and Responsive! requests. Thank you! Reliable and Responsive! More

The service was great. It was quick and friendly. And it was very business liked. It was quick and friendly. And it was very business liked. More

Once a the site, the estimated cost over the phone was changed to more than 4 times, This was a well defined scope of work. Was very disappointed. changed to more than 4 times, This was a well defined scope of work. Was very disappointed. More

Did not solve an issue with low tire pressure recurring. Did not provide a replacement protector for a wheel housing promised to me at sale a few months ago. Service personnel were not helpful when I poin Did not provide a replacement protector for a wheel housing promised to me at sale a few months ago. Service personnel were not helpful when I pointed out that there must be a reason for the tire pressure loss. overall very dissatisfied. More

I brought my car in and told them of a concern that I had, and they fixed it, they did a excellent job. had, and they fixed it, they did a excellent job. More

I have used this dealership for all twenty years for the vehicle I bought from them. vehicle I bought from them. More

I have the best service manager in Nick Cruz and I trust him totally when he tells me what’s wrong and he finds a solution to my issues him totally when he tells me what’s wrong and he finds a solution to my issues More

Very professional and helpful! !! Christina has helped me in the past and has made my experience pleasant! !! Christina has helped me in the past and has made my experience pleasant! More