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Lexus of Sacramento - Service Center
Sacramento, CA
1,838 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,838 Reviews of Lexus of Sacramento - Service Center
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December 18, 2023
They do not care about their customers at ALL! They do not respond to complaints or attempt to resolve differences. They absolve themselves of responsibility and make no effort to rectify failure They do not respond to complaints or attempt to resolve differences. They absolve themselves of responsibility and make no effort to rectify failures. More
by Ljgardnernm
Verified CustomerEmployees Worked With
Gus
December 18, 2023
On time. Accommodating. Thorough. Great waiting area. I'll say more but this is really annoying. I have confidence in the service I receive. Accommodating. Thorough. Great waiting area. I'll say more but this is really annoying. I have confidence in the service I receive. More
by LINDALOU0
December 17, 2023
Been a Lexus person for 30 years. Lexus of Sacramento has always been terrific. From sales to service. My service manager today, V, was excellent. Lexus of Sacramento has always been terrific. From sales to service. My service manager today, V, was excellent. More
by Rontom1.rt
Employees Worked With
V Moua
December 17, 2023
Everything went as scheduled Was attended right at the appointment time and chose the 60k service plan I wanted and the work was done fairly quick appointment time and chose the 60k service plan I wanted and the work was done fairly quick More
by Nestomont
Employees Worked With
Tracey cash
December 17, 2023
Everything went as planned. In and out in less than two hours. Repair were perfect. In and out in less than two hours. Repair were perfect. More
by jw
December 16, 2023
Dealership was really good selling a car, but after selling the car, they forgot about us never showed us how to work all the controls are make the garage door work selling the car, they forgot about us never showed us how to work all the controls are make the garage door work More
by WELBREN
Employees Worked With
Steve in finance did a horrible job
December 16, 2023
Provided an excellent service checking status of my vehicle and washed exterior of my car. vehicle and washed exterior of my car. More
by RPEABOW
December 15, 2023
We are and always have been treated like royalty We are treated very well as if we were the only guest at the dealership. We get prompt service and our Service Advisor Christina Carson is there to help us treated very well as if we were the only guest at the dealership. We get prompt service and our Service Advisor Christina Carson is there to help us upon arrival. We are truly satisfied guest. We travel from out of town to get our Lexus serviced at Lexus of Sacramento. Merry Christmas and Happy New Year More
by DAVIDEMUSTIN
