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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,838 Reviews

1,838 Reviews of Lexus of Sacramento - Service Center

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September 30, 2024

Staff is very friendly, attentive, and knowledgeable. They get very busy at this dealership so if you are going in for service, it’s a good idea to secure an appointment! More

by BRAULIO.MENDIETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of Sacramento responded

Thank you for the great feedback! We're glad to hear our team at Lexus of Sacramento provided friendly and attentive service. We're here whenever you need us!

September 28, 2024

Very pleasant place, service team is really nice and has complete the service on time and provide valuable suggestions More

by Aarkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirrioti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of Sacramento responded

Aarkay, we're delighted to hear that our service team at Lexus of Sacramento provided timely and valuable assistance. Thanks for sharing your positive experience!

September 27, 2024

Great experience. No waiting to drop off the car and a beautiful new loaner car while mine was getting a new windshield. More

by Jeffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Lexus of Sacramento responded

Jeffrey, we're delighted to hear you had a great experience with us at Lexus of Sacramento! Enjoy your new windshield and thank you for the positive feedback.

September 18, 2024

I had my service done; very pleased. Great staff, friendly, tentative, organized. Definitely recommend this dealership. More

by Natalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich Fieldler
5.0
This rating includes all reviews, with more weight given to recent reviews.
V Moua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Lexus of Sacramento responded

Natalia, we're delighted to hear you had a great experience with our team at Lexus of Sacramento. Thanks for the recommendation!

September 12, 2024

Easy to make appointment. Shift is friendly. Service is on time. Wait area is comfortable. More

by yong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Lexus of Sacramento responded

Thanks so much, Yong. We look forward to your next visit to Lexus of Sacramento!

September 11, 2024

V has been very professional and very efficient in dealing with clients. He explains to you what’s to be done to your vehicle and the maintenance staff performs those duties very well. The service p More

by golfmaui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
V Moua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Lexus of Sacramento responded

We're delighted to hear that V and our maintenance team at Lexus of Sacramento have provided you with exceptional service. Thank you for trusting us with both of your vehicles!

August 30, 2024

Gus provided excellent Advisor services which resulted in my being very satisfied with the problem solution. I would definitely recommend he and Lexus again. More

by jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Lexus of Sacramento responded

We're delighted to hear that Gus provided excellent service and resolved your issue at Lexus of Sacramento. Thanks for the recommendation!

August 28, 2024

They listened, and were very willing to address my concerns in a satisfactory manner. Done More

by Josh2568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro
Aug 28, 2024 -

Lexus of Sacramento responded

Josh, we are glad that our team at Lexus of Sacramento was helpful and ensured your concerns were fully addressed. Thanks for the five-star review!

August 25, 2024

I am a long term customer and Lexus of Sacramento is an outstanding dealership. The Service Department is an excellent And is the Best of the Best Team. My Service Advisor Christina Carson is Truly a More

by ahreddi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lexus of Sacramento responded

Thank you for being a loyal customer and sharing such wonderful feedback about Christina and the team at Lexus of Sacramento. We're delighted to hear that your service visit was prompt and efficient!

Aug 26, 2024 -

ahreddi responded

ahreddi@gmail.com

August 23, 2024

They are helpful when trying to diagnose an issue with your car. They are quick to give you a loner car. More

by Porter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Basel Simirrioti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lexus of Sacramento responded

Porter, we're glad to hear that our team at Lexus of Sacramento was able to assist you promptly and provide a loaner car. Thanks for sharing your experience!

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