Lexus of Sacramento - Service Center

Great. Very well So they helped me and very very genuine. I would go there again Very well So they helped me and very very genuine. I would go there again More

Very efficient, but the wait time is always 30-40 minutes longer than what they say it's going to take. It's always backed up. That's the only problem I have. I'm thinking of taking my car to someone else fo longer than what they say it's going to take. It's always backed up. That's the only problem I have. I'm thinking of taking my car to someone else for service. Sorry! More

they quickly greeted me and the job was job within an hour i didn't have to wait long at all. The rep was very nice too hour i didn't have to wait long at all. The rep was very nice too More

Gentleman who helped me veery helpful. East to work with. Service was fast. Appreciated that. Coffee good. Was gentleman's bday and was working! Very efficient East to work with. Service was fast. Appreciated that. Coffee good. Was gentleman's bday and was working! Very efficient More

Very welcoming and everyone is so friendly. Made me feel special. Very clean and free hot and cold drinks. Very customer focused. Made me feel special. Very clean and free hot and cold drinks. Very customer focused. More

Went there for service. Was treats excellently. They even helped me with touch up paint. Was treats excellently. They even helped me with touch up paint. More

Lexus has been very accommodating with their service choices and recommendations. I have an interest in purchasing a new E350 Sport in February 2024. choices and recommendations. I have an interest in purchasing a new E350 Sport in February 2024. More

Christina, my Service Representative has provided superior service on a number of visits. She provides clear and concise explanations of the work to be performed on the vehicle. If she doesn’t know superior service on a number of visits. She provides clear and concise explanations of the work to be performed on the vehicle. If she doesn’t know the answer to your question, she will reach out to her staff to find the correct answer. She has exhibited the highest level of professionalism on a number of occasions. She is definitely an asset to the dealership. More

Nick is great, but IT guy stayed with customer before us for one hour. Had to leave without fixing problem. for one hour. Had to leave without fixing problem. More

They have taken care of my cars from purchase day1999 each time till it is passed on to someone else. I always have my car serviced at Lexus with the same service person. I have only had Jeff then Nick … each time till it is passed on to someone else. I always have my car serviced at Lexus with the same service person. I have only had Jeff then Nick ……like well baby checks for my 3kids. They always make it easy with a ride or a loaner plus a great cup of coffee and snack. Before I retired there was space to work on line while waiting. I’m now 80 and will have to go to Niello because I have a new Porsche Still have my Lexus …. It is so hard to give it up! More