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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,838 Reviews

1,838 Reviews of Lexus of Sacramento - Service Center

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January 15, 2024

Although I had no appointment, V gave prompt attention and service Prompt attention, excellent service More

by marianneef
Recommend Dealer
Yes
Employees Worked With
V
Jan 15, 2024 -

Lexus of Sacramento responded

Marianne, it's great to know that V and our team at Lexus of Sacramento were able to provide you with prompt attention and excellent service. Thanks for your review!

January 15, 2024

Great service advisor overall wonderful experience Service was fast. Nick was friendly. Clean dealership great management. Class act. More

by Aswadt
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Jan 15, 2024 -

Lexus of Sacramento responded

We're thrilled to hear of your wonderful service experience with Nick and our team at Lexus of Sacramento. Thanks for the positive feedback - drive safely!

January 15, 2024

Very kind, technician was knowledgeable and took time explaining to me what was going on with my vehicle More

by Garcia_gomez07
Recommend Dealer
Yes
Jan 15, 2024 -

Lexus of Sacramento responded

Garcia, we're glad to know our technician was able to provide you with a thorough explanation about your vehicle at Lexus of Sacramento. We appreciate the positive feedback!

January 15, 2024

A pleasure to deal with Car was ready promptly, Would certainly go back for service More

by ABARON9936
Recommend Dealer
Yes
Employees Worked With
Basil
Jan 15, 2024 -

Lexus of Sacramento responded

It's fantastic to read you are satisfied with your experience at Lexus of Sacramento. Thanks for the five-star review!

January 15, 2024

Always excellent service. Nick Cruz listens to my concerns and is helpful in explaining my service needs. His customer service is impeccable. He always keeps me current and fu More

by HOMESBYJMD
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Jan 15, 2024 -

Lexus of Sacramento responded

Thanks for your continued trust and support! We'll be sure to let Nick know his service stands out and we look forward to seeing you at your next visit! - The Lexus of Sacramento Team

January 15, 2024

It was good. But I had to walk home (approximately 35 minutes) when I left the car in the dealership and when the car was ready I walked 35 minutes back. I rememb More

by abcsacramento1
Recommend Dealer
Yes
Jan 16, 2024 -

Lexus of Sacramento responded

We appreciate your feedback and understand the convenience of a rental car during service. We'll take this into consideration for future improvements at Lexus of Sacramento. Thank you for sharing your experience!

January 15, 2024

They are great all around from check in to completing the work. And keeping me informed of status. More

by MASUDCH
Recommend Dealer
Yes
Employees Worked With
Phan
Jan 15, 2024 -

Lexus of Sacramento responded

We're so glad your service visit went swimmingly! Thanks for choosing Lexus of Sacramento above the rest - here's to a smooth ride!

January 15, 2024

Easy, plaisant, effective Razz made my daughter's first car purchase a stress free experience, as well as when we signed the papers with I don't recall who. More

by 2ESSENTIALHEALTH
Recommend Dealer
Yes
Employees Worked With
Razz
Jan 15, 2024 -

Lexus of Sacramento responded

We're delighted to know that Razz and our team at Lexus of Sacramento could help make your daughter's first car purchase a stress-free experience. We appreciate the positive feedback!

January 15, 2024

I had a great experience with my service and the oil change that I came in for went great! Thank you very much for taking such good care of me and my car More

by NINAARK
Recommend Dealer
Yes
Jan 16, 2024 -

Lexus of Sacramento responded

We're so glad to know you had a great experience with your service at Lexus of Sacramento, Nina! It's our pleasure to take care of both you and your car. Safe travels until we see you next time!

January 14, 2024

Tracy was very efficient, professional, and went above and beyond to give five star service. She is the best employee. More

by Amitwalia0
Recommend Dealer
Yes
Employees Worked With
Tracy
Jan 15, 2024 -

Lexus of Sacramento responded

Amit, Thank you for your business and this review. We're happy to hear Tracy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

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