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Lexus of Sacramento - Service Center
Sacramento, CA
1,826 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,826 Reviews of Lexus of Sacramento - Service Center
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September 27, 2024
Great experience. No waiting to drop off the car and a beautiful new loaner car while mine was getting a new windshield. No waiting to drop off the car and a beautiful new loaner car while mine was getting a new windshield. More
by Jeffrey
September 18, 2024
I had my service done; very pleased. Great staff, friendly, tentative, organized. Definitely recommend this dealership. Great staff, friendly, tentative, organized. Definitely recommend this dealership. More
by Natalia
September 12, 2024
Easy to make appointment. Shift is friendly. Service is on time. Wait area is comfortable. Shift is friendly. Service is on time. Wait area is comfortable. More
by yong
Employees Worked With
September 11, 2024
V has been very professional and very efficient in dealing with clients. He explains to you what’s to be done to your vehicle and the maintenance staff performs those duties very well. The service p dealing with clients. He explains to you what’s to be done to your vehicle and the maintenance staff performs those duties very well. The service provided to clients are above and beyond. This is the reason why i have both of my Lexus vehicles serviced at Lexus of Sacramento. More
by golfmaui
Employees Worked With
August 30, 2024
Gus provided excellent Advisor services which resulted in my being very satisfied with the problem solution. I would definitely recommend he and Lexus again. my being very satisfied with the problem solution. I would definitely recommend he and Lexus again. More
by jc
Employees Worked With
August 28, 2024
They listened, and were very willing to address my concerns in a satisfactory manner. Done concerns in a satisfactory manner. Done More
by Josh2568
August 25, 2024
I am a long term customer and Lexus of Sacramento is an outstanding dealership. The Service Department is an excellent And is the Best of the Best Team. My Service Advisor Christina Carson is Truly a outstanding dealership. The Service Department is an excellent And is the Best of the Best Team. My Service Advisor Christina Carson is Truly a consummate professional And very courteous always. I have worked with the lady for over fifteen years. She is honest and trustworthy. On this service visit on my Lexus Rx 350 I purchased four Michelin Premier LTX Tires and I was delighted with the prompt and efficient Service. I also got the four-wheel Alignment. I strongly recommend this dealership and Ms Christina Carson as the best Service Advisor. More
by ahreddi
Employees Worked With
August 23, 2024
They are helpful when trying to diagnose an issue with your car. They are quick to give you a loner car. your car. They are quick to give you a loner car. More
by Porter
August 22, 2024
Gus did a wonderful job and I appreciated his care while working with me. He also got my joke and we laughed together working with me. He also got my joke and we laughed together More
by Lamarb49
Employees Worked With
August 15, 2024
Bought a new car one week ago and the battery was faulty. It was the second time it died and they said they ran tests but said they found nothing and that they couldn't help me any further. Terrible customer It was the second time it died and they said they ran tests but said they found nothing and that they couldn't help me any further. Terrible customer service a brand new $50k car. I’m beyond disappointed and frustrated. More
by Lily G
Employees Worked With
Natascha
