Back

Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,838 Reviews

1,838 Reviews of Lexus of Sacramento - Service Center

Sort by
March 06, 2024

Vee always provides us with the best service. Very professional and highly recommended!! Vee takes great care of his customers More

by SHEILAROSE4948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vee
Mar 06, 2024 -

Lexus of Sacramento responded

Thank you for the kind words! We look forward to sharing your compliments with Vee and the rest of our team and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

March 05, 2024

Excellent service from check in by concierge, efficient and helpful customer service from Christina Carson who answered my questions regarding driver's instrument system. Car service was completed within t More

by smiwamoto21
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
March 05, 2024

Awesome services of all people who helped us, very professional we are very satisfied and we will recommend to others to go to Lexus Sacramento. More

by MCL
Recommend Dealer
Yes
Employees Worked With
Basil
Mar 05, 2024 -

Lexus of Sacramento responded

We're so glad to know you had a positive experience with us at Lexus of Sacramento! Your recommendation means the world to our team. Enjoy your new ride and we look forward to serving any future needs.

March 05, 2024

Nick is very thorough I appreciate his full attention when I am there and is very friendly More

by Cgarcia315
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Mar 05, 2024 -

Lexus of Sacramento responded

Thank you so much for your kind words for Nick and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

March 05, 2024

Great customer service. Nick was great. Even though i was a bit stressed out over everyday life. Nick is great. More

by LYDIAPLANA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Mar 05, 2024 -

Lexus of Sacramento responded

Thank you, Lydia, for taking the time to share your thoughts on working with Nick and our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

March 05, 2024

Fast and efficient. Dude worked fast and everything was easy for me. Great attitude as well. ?? More

by Greaper44
Recommend Dealer
Yes
Mar 05, 2024 -

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

March 05, 2024

Amazing My experience is always pleasant, the staff is friendly and knowledgeable. I absolutely love the snacks when I come in there lol. More

by Mina
Recommend Dealer
Yes
Mar 05, 2024 -

Lexus of Sacramento responded

Mina, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

March 05, 2024

It was good as always. Everyone was nice & professional! Great service! Have a good day More

by AMBROSE9775
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Mar 05, 2024 -

Lexus of Sacramento responded

Thanks for choosing Lexus of Sacramento! See you next time.

March 05, 2024

Very happy with this detail work and Darin was super helpful! They need to detail their loaners! More

by vino101villa
Recommend Dealer
Yes
Employees Worked With
Darin
Mar 05, 2024 -

Lexus of Sacramento responded

Thanks for giving Darin a shoutout for his helpful service! We'll take note of your comments regarding the loaner vehicles, too, as we continually strive to provide 5-star experiences for our valued customers. Take care!

March 05, 2024

My experience with Christina is always pleasant & thorough. She is easy to talk to & recommends a few upgrades on the service in a natural manner. No pressure but sincere. Actually all the staff at t More

by lyzestylz
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Mar 05, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christina always meets your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

...
25
...