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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,838 Reviews
Call Service Center (916) 485-3987

1,838 Reviews of Lexus of Sacramento - Service Center

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March 08, 2024

Professional and courteous Noted Very courteous friendly young man. Answered all my questions and concerns. It was a good visit overall More

by Bubbadingle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can't remember but he was professional and friendly
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Mar 08, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

March 08, 2024

Great customer service and a very clean and friendly waiting room. Christina was very personable and helpful!!???? More

by maryhornsby50
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
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Mar 08, 2024 -

Lexus of Sacramento responded

Mary, we're delighted to know you enjoyed our customer service and waiting area at Lexus of Sacramento. It's great that Christina was able to assist! Thanks for your review!

March 08, 2024

Christina has always taken the time to make my experience with Lexus a pleasure. Also would like to thank Jay, Steve, Glenn for there help at the parts counter! More

by JFLORES916CO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
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Mar 10, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

March 08, 2024

Great experience. Attentive service. Great service. Attentive and friendly. Great experience. Attentive and friendly service. More

by PHILIPCHOU881
Recommend Dealer
Yes
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Mar 10, 2024 -

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. We appreciate your business, Philip, and hope to see you again soon! Best Regards, Christian Simon General Manager

March 08, 2024

Very good I liked the serve that I received on that day very much thank you More

by Cameron.sean.huey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 10, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

March 08, 2024

I have been happy with the services for at least 10 years. Now please stop asking. If I have a problem, I will tell you. More

by MREEDFLUTE
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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March 08, 2024

I made an appointment. When I made the appointment I told them about my drivers seat issue. When I dropped the car off they didn't know about it. I explained my problem. Th More

by Markusdascher
Recommend Dealer
No
Employees Worked With
V Moua
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : V
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March 06, 2024

They got me in for service even though I messed up on the service date. More

by Dani
Recommend Dealer
Yes
Employees Worked With
V moua
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Mar 06, 2024 -

Lexus of Sacramento responded

Dani, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

March 06, 2024

It was very nice. The process was smooth. Raj was very attentive and nice and accommodating. More

by vanessango12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj Kundiwala
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Mar 06, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with Raj and our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

March 06, 2024

Gus was very professional, prompt, and concise throughout the service. Gus provided exceptional service from the beginning through end. More

by johnvincent_777
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gus Reynoso. He provided excellent service.
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Mar 06, 2024 -

Lexus of Sacramento responded

John, Thanks for sharing about your experience with Lexus of Sacramento. Gus and our team appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

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