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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,838 Reviews
Call Service Center (916) 485-3987

1,838 Reviews of Lexus of Sacramento - Service Center

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March 12, 2024

The customer service I received from Tracy was excellent. The only small issue I had was that the courtesy wash person or persons left the back window dirty. More

by LADYLEXUS59
Recommend Dealer
Yes
Employees Worked With
Tracy Cach
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Mar 12, 2024 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tracy here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

March 12, 2024

Attentive. I like v, I like v, ilike V, I like V. I really like V. More

by JIM.KUCHAR
Recommend Dealer
Yes
Employees Worked With
V
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Mar 12, 2024 -

Lexus of Sacramento responded

The team at Lexus of Sacramento loves seeing great reviews! Thank you, Jim!

March 11, 2024

Excellent service and work was done on time. Will take care for service again at sac Lexus More

by TITUS.TOYAMA
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus
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March 11, 2024

Excellent staff Sales and service experience was good. We are happy customers. Thanks for the car wash. More

by Threes33
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
Report | Print
Mar 12, 2024 -

Lexus of Sacramento responded

We're glad to know you had a good experience with our sales and service team at Lexus of Sacramento. Thank you for your kind words, we hope you enjoy the clean car!

March 11, 2024

The person I worked with was professional, courteous and knowledgeable Very helpful, proactive Kind, professional More

by Andreajoy.rn1
Recommend Dealer
Yes
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Mar 12, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

March 10, 2024

Great communication, fantastic on explaining and quick responding, also quick processing Excellent Good Fantastic Amazing good job More

by nhatdao2002
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daren
Report | Print
Mar 11, 2024 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

March 10, 2024

easy to work with & happy to help i recommend the people there to any lexus owner More

by rafgar100
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Report | Print
Mar 10, 2024 -

rafgar100 responded

easy to work with & happy to help i recommend the people there to any lexus owner

Mar 11, 2024 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

March 10, 2024

Ok for the most part Ok for the most part everything went smoothly thanks to Grace and her customer service More

by EBEALLEN
Recommend Dealer
Yes
Employees Worked With
Grace
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Mar 11, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

March 09, 2024

Very concerned about customer satisfaction and going the extra mile to be sure that happens. More

by MARGARET.SHEDD
Recommend Dealer
Yes
Employees Worked With
Tracy (Cach, Phan A
Report | Print
Mar 10, 2024 -

Lexus of Sacramento responded

Thank you, Margaret! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

March 08, 2024

Always doing a good job. Everyone very professional. Service is outstanding and even washing my GX460. More

by Geary
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Report | Print
Mar 08, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

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