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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,838 Reviews
Call Service Center (916) 485-3987

1,838 Reviews of Lexus of Sacramento - Service Center

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March 16, 2024

Dealership was very helpful when I arrived above And beyond assistance just too bad that they don't do loners. I would have loved to driven the tx. Denny Wong More

by dennydworld0116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
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Mar 17, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Christian Simon General Manager

March 16, 2024

V and Richard are amazing I rely on them for any advice regarding our two cars we purchased at your store More

by BEFIT1920
Recommend Dealer
Yes
Employees Worked With
V Moua Richard Williams
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Mar 17, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

March 16, 2024

Great company to work with. I would definitely purchase my next vehicle from Lexus of Sacramento More

by DALTONJC
Recommend Dealer
Yes
Employees Worked With
Kiel Reid
Report | Print
Mar 17, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

March 15, 2024

Service was efficient and timely. The staff were friendly and attentive. The loaner car was a nice touch. Payment and delivery of my car after the service was completed went smoothly. More

by markn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Reynoso
Report | Print
Mar 17, 2024 -

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

March 14, 2024

Christina was the best. Please make sure you give her more pay raises. Give her some paid time off too. More

by HKWONTON
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
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March 13, 2024

He's always professional, friendly and prompt! Whenever I have a concern he sees to it that it's resolved. More

by L.OGILVIE15
Recommend Dealer
Yes
Employees Worked With
Darrin
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Mar 13, 2024 -

Lexus of Sacramento responded

We're delighted to know that our team at Lexus of Sacramento has been able to address your concerns promptly and professionally. Thanks for the positive feedback!

March 13, 2024

He's always professional, friendly and prompt! Whenever I have a concern he sees to it that it's resolved. More

by L.OGILVIE15
Recommend Dealer
Yes
Employees Worked With
Darrin
Report | Print
Mar 13, 2024 -

Lexus of Sacramento responded

It's great to know that our team at Lexus of Sacramento has been able to address your concerns promptly and professionally. Thanks for the positive feedback!

March 13, 2024

I was referred to Lexus by family and have been thankful since the day I purchased my car. They genuinely care and make an effort to take care of you. More

by SHANNYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Lexus of Sacramento responded

Shannyn, it's great to know that your family referral led you to us at Lexus of Sacramento and we've been able to meet your expectations. We appreciate the kind words!

March 12, 2024

Nick was friendly, up- beat and efficient throughout our service appointment. Everything was handled to our satisfaction. More

by RCALLES1
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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Mar 12, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

March 12, 2024

Easy, quick and friendly Christina is a great Service Rep. very helpful. Free cookies are good too! More

by Ih8uanu
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Report | Print
Mar 12, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christina met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

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