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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,845 Reviews
Call Service Center (916) 485-3987

1,845 Reviews of Lexus of Sacramento - Service Center

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February 12, 2025

I was treated with the utmost disrespect, and I didn’t appreciate it not one bit More

by Broader.detail-5a@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daren Malone
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Lexus of Sacramento responded

Customer service is our priority so I would appreciate the chance to speak with you about your experience. In case I can't locate your contact information, would you please reach out to me directly? Thank you, Russ McDuffie - Service Director - 916.465.6291

February 07, 2025

Always a great experience at Lexus of Sacramento. My advisor Christina Carson is wonderful and is beyond professional. She was able to help me and answer any questions I had. More

by bryan_2o9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

Lexus of Sacramento responded

Bryan, we're delighted to hear that Christina provided you with exceptional service at Lexus of Sacramento. Thank you for sharing your positive experience!

January 28, 2025

We’ve been with this dealership with all 3 of our Lexus vehicles. Always a great experience with great service representatives. Very knowledgeable and they don’t push services. More

by SACDRAGON81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirrioti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Lexus of Sacramento responded

Thank you for your continued trust in Lexus of Sacramento! We're delighted to hear that our service representatives have consistently provided a knowledgeable and pressure-free experience. We look forward to serving you again with the same dedication!

January 26, 2025

Homer Mendoza did an excellent job determining how to approach the service my car needed and getting it done. Tremendous customer service! More

by Modr81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Lexus of Sacramento responded

We're delighted to hear that Homer provided excellent service at Lexus of Sacramento. Thank you for sharing your experience with us!

January 24, 2025

My experience was good and the employees was very welcome, friendly atmosphere, and polite. Company was very clean. More

by Rhondamriddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Lexus of Sacramento responded

Rhonda, we're delighted to hear you enjoyed a welcoming and friendly atmosphere at Lexus of Sacramento. Thank you for highlighting our clean environment and polite team!

January 24, 2025

Gustavo communicated with me and kept me up to date perfectly throughout. He also treated me with the utmost respect. More

by michaeltrovato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Lexus of Sacramento responded

Michael, we're delighted to hear that Gustavo provided excellent communication and respectful service at Lexus of Sacramento. Thank you for sharing your experience!

January 06, 2025

I had a minor service done, but as usual it was a smooth effortless appointment. My Lexus is 10 years old and I have had all of my service done at this location and I’m highly satisfied with their commitmen More

by Dln95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Lexus of Sacramento responded

Thank you for your loyalty and kind words about Lexus of Sacramento! We're delighted to hear that our team consistently provides a smooth and satisfying service experience. We look forward to continuing to care for your vehicle in the future!

January 04, 2025

I have been going to Lexus on Fulton in Sacramento for many years. I had a great service check up this past week. Gus did a great job assisting me. More

by Shellye2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Lexus of Sacramento responded

Thank you for your loyalty and kind words about Gus's assistance at Lexus of Sacramento. We're delighted to hear that your service check-up went smoothly!

January 01, 2025

Service department is the best flexible appointment, good service, responsible service fees. Good customer service More

by RZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Lexus of Sacramento responded

Thank you for highlighting the excellent service and flexibility of our team at Lexus of Sacramento! We're glad to hear that your experience with us was positive. We look forward to serving you again in the future!

December 22, 2024

No matter what I bring my car in for they always surpass my expectations. They treat me very well and always with fairness. I don't trust any other dealership to work on my car! More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Lexus of Sacramento responded

Melissa, it's fantastic to hear that our team at Lexus of Sacramento consistently exceeds your expectations! We truly appreciate your trust and loyalty. Looking forward to serving you again in the future!

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