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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,838 Reviews
Call Service Center (916) 485-3987

1,838 Reviews of Lexus of Sacramento - Service Center

Sort by
January 01, 2025

Service department is the best flexible appointment, good service, responsible service fees. Good customer service More

by RZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Lexus of Sacramento responded

Thank you for highlighting the excellent service and flexibility of our team at Lexus of Sacramento! We're glad to hear that your experience with us was positive. We look forward to serving you again in the future!

December 22, 2024

Gus was kind, courteous, and readily answered all of my questions. I highly recommend Lexus. More

by C-E
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Lexus of Sacramento responded

We really appreciate you taking the time to leave Lexus of Sacramento this awesome review of Gus, thank you!

December 22, 2024

No matter what I bring my car in for they always surpass my expectations. They treat me very well and always with fairness. I don't trust any other dealership to work on my car! More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Lexus of Sacramento responded

Melissa, it's fantastic to hear that our team at Lexus of Sacramento consistently exceeds your expectations! We truly appreciate your trust and loyalty. Looking forward to serving you again in the future!

December 21, 2024

Professional service performed quickly. Loaner was a nice plus. They always do a great job. More

by lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
V Moua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Lexus of Sacramento responded

Lloyd, thank you for leaving Lexus of Sacramento a five-star review! We are happy to hear that our team was professional and you enjoyed the loaner. See you next time!

December 20, 2024

Homer was very warm and friendly upon meeting him. He actively listened during our discussion about my car and football ! . More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Lexus of Sacramento responded

It's wonderful to hear that Homer made your visit enjoyable with his warm and friendly demeanor at Lexus of Sacramento. We appreciate you sharing this experience, and we're glad he could connect over cars and football!

December 08, 2024

Service by Homer was excellent Courteous and knowledgeable. All my questions and concerns were addressed. More

by JT
Service Communication
Recommend Dealer
Yes
Employees Worked With
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Lexus of Sacramento responded

JT, we're delighted to hear that Homer provided you with excellent service at Lexus of Sacramento. Thank you for sharing your experience!

November 27, 2024

It was quicker than I expected. Car was done in just over an hour.. The person who helped me was efficient. More

by rhismom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil???
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Nov 27, 2024 -

Lexus of Sacramento responded

We're delighted to hear that your visit was quicker than expected and efficient at Lexus of Sacramento. Thank you for sharing your experience with us!

November 24, 2024

Tracy Pham great! Quick. Professional. Very happy w service. Tracy Pham great! Quick. Professional. Very happy w service. More

by MB customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Lexus of Sacramento responded

We're delighted to hear that Tracy provided quick and professional service at Lexus of Sacramento! Thank you for sharing your positive experience with us.

November 22, 2024

Homer was a great service advisor , very kind and helpful! I highly recommend this place and Homer! More

by JANNAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Lexus of Sacramento responded

Jannat, thank you for leaving Lexus of Sacramento a five-star review! We are pleased to hear that Homer was a pleasure to work with and helpful. See you next time!

November 18, 2024

I’ve been going to Lexus of Sacramento since I purchased my car about 4 years ago. Each time I go there to get my car serviced, I get the best service from Gustavo. Service with a smile! He ensures my Lexus More

by Ponce.kathryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Lexus of Sacramento responded

Thank you for your loyalty and kind words about Gustavo and the team at Lexus of Sacramento! We're delighted to hear that you've consistently received excellent service. We'll be sure to pass along your compliments!

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