Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,827 Reviews
Call Service Center (916) 485-3987

1,827 Reviews of Lexus of Sacramento - Service Center

Sort by
March 26, 2024

Excellent customer service and attention from Darren. Took the stress off me He deserves a raise More

by SHANNONH60
Recommend Dealer
Yes
Employees Worked With
Darren
Report | Print
Mar 26, 2024 -

Lexus of Sacramento responded

We are glad to hear that Darren made your visit stress-free. He is an asset to the Lexus of Sacramento team. Thank you for working with us!

March 26, 2024

Friendly service from Christina. She always makes sure everything is taken care of and is very thorough with everything. More

by DREARDEN
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Report | Print
Mar 26, 2024 -

Lexus of Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

March 26, 2024

I had a scrap on the left front wheel and had it repaired. Basel took very good care of me. The coffee machine was great and the waiting had good chairs. More

by JFGLMG
Recommend Dealer
Yes
Employees Worked With
Basel Simirrieti
Report | Print
Mar 26, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

March 25, 2024

Attentive, professional, and overall great service They did a fabulous detail job on my car It looked new! More

by dramjd26
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Report | Print
Mar 26, 2024 -

Lexus of Sacramento responded

We're so glad to know you had a great experience with us at Lexus of Sacramento and that your car looks like new after the detail job. Thanks for sharing this positive feedback!

March 23, 2024

Very satisfying Helpful, courteous, prompt on service, I will definitely be returning for future service More

by WEEZELEON
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Report | Print
Mar 25, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christina met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

March 23, 2024

Very courteous and thoughtful. Did all that was required and punctual. Very helpful doing what was asked. More

by WEEZELEON
Recommend Dealer
Yes
Employees Worked With
Daren
Report | Print
Mar 25, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with Daren and our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

March 23, 2024

Very nice and friendly Very nice and friendly and Razvan was very helpful Very nice and friendly and Razvan was very helpful and he was patient More

by POOYAAFYUNI
Recommend Dealer
Yes
Employees Worked With
Razvan lonita
Report | Print
Mar 25, 2024 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

March 23, 2024

Seamless service and technical solutions at this dealership. I won't take my lexus anywhere else. More

by iniam84
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus R. and Vee
Report | Print
Mar 25, 2024 -

Lexus of Sacramento responded

We are very happy to hear Gus provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

March 23, 2024

My service at this dealership has always been top notch. Everyone is friendly and professional. Christina in service is the best! More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Lexus of Sacramento responded

Melissa, Thanks for sharing about your experience with Lexus of Sacramento. Christina and our team appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

March 22, 2024

Gus, was friendly, kind, knowledgeable, thorough and did everything he told me he would do. He kept me in the loop about my vehicle. More

by sherray jones
Recommend Dealer
Yes
Employees Worked With
Gus
Report | Print
Mar 22, 2024 -

sherray jones responded

Gus was exceptional! My experience was smooth, with excellent customer service.

Mar 22, 2024 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Gus here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

1
...
18
19
20
...
183