Lexus of Sacramento - Service Center

I bought two cars at this dealership, the second, only because of my great service experience with Jeff Dyke with the first one. He has earned my trust and taken great care of my cars. He is honest about because of my great service experience with Jeff Dyke with the first one. He has earned my trust and taken great care of my cars. He is honest about the condition of my car and will always reccomend a particular service if I need it, even if it is not why I came in. Always easy to set an appointment and he makes it very easy to take good care of my care. I drive from Stockton simply because of the great service and because I know the dealership will stand behind thier work. I just can not think of anything they could do better. I am a very satisified customer. The cost may be a bit more expensive then a local shop in town, but the quality, convienience and level of service makes it a great value....... More

The Dealership is very pleasant and clean. They take good care of my car. The rating of good on the price was hard for me. The car was only 2 months old with 942 miles. There should be some kind of w good care of my car. The rating of good on the price was hard for me. The car was only 2 months old with 942 miles. There should be some kind of warranty on the tires when you buy the car. You sell warranty on every thing else. When I buy a tire from you its covered under warranty. My feeling is I bought a new RX450h from you and received no warranty from you or the mfg. That made may experience down from great. More

Mitch Dean is the best!!!! It is so wonderful to be able to drop my car off and know I am in the best of hands !!! to drop my car off and know I am in the best of hands !!! More

Efficiency and friendliness were excellent. Wait lounge very nice. Would consider putting subtitles on TV, it's sometimes difficult to 'hear' with talking from the coffee area. A great experience, worth very nice. Would consider putting subtitles on TV, it's sometimes difficult to 'hear' with talking from the coffee area. A great experience, worth the drive from Greenhaven area; will return for future 'minor' services. More

From the moment you enter this dealership, you are treated like royalty. They really care about their customers. No waiting around for someone to follow through and take care of any issues they have treated like royalty. They really care about their customers. No waiting around for someone to follow through and take care of any issues they have. They couldn't treat their customers any better! Highly recommended! More

Your lounge is comfortable for waiting and if needed rental cars are great to drive. Jeff Dyke takes FABULOUS care of me and my little ancient 1995 ES 300. Jeff keeps it running perfectly and is carefu rental cars are great to drive. Jeff Dyke takes FABULOUS care of me and my little ancient 1995 ES 300. Jeff keeps it running perfectly and is careful to make sure I am aware and on top of any possible problems. I always recommend Lexus of Sacramento to friends and continue to be an appreciative customer! More

We received excellent customer service during our recent visit. The repair was done quickly and everyone was very friendly. I would definitely recommend Sacramento Lexus to a friend. visit. The repair was done quickly and everyone was very friendly. I would definitely recommend Sacramento Lexus to a friend. More

Scheduling the appointment was easy, the work was performed in a timely fashion, communication on status from Brandy was excellent and the price fro the work was reasonable. Just what you would exp performed in a timely fashion, communication on status from Brandy was excellent and the price fro the work was reasonable. Just what you would expect from a service organization -- service. More

Mitch is great. We have scheduled all our Lexus service through him for years. He really knows Lexus vehicles. We really appreciate all that he does for us. through him for years. He really knows Lexus vehicles. We really appreciate all that he does for us. More

Outstanding service, I will be sending a letter about the great experience I had over my last few visits to your general manager. Thank you great experience I had over my last few visits to your general manager. Thank you More