Lexus of Sacramento - Service Center

The service was excellent, informative and very timely. I was able to drop my car off the night before it was scheduled for maintenance and everyone was very helpful. I signed up for a specific service, not was able to drop my car off the night before it was scheduled for maintenance and everyone was very helpful. I signed up for a specific service, not really knowing the details or pricing. Mike called me and provided me with the details and price of the service selected, which allowed me to make an informed decision. I truly appreciated the follow-up and all of the great service from delivery to pick-up. More

As usual, Jeff took the very best care of me and our LS460. We've been returning to your dealership for service for 13 years and I have never had more outstanding care for mu Lexus(s). I moved to Sac LS460. We've been returning to your dealership for service for 13 years and I have never had more outstanding care for mu Lexus(s). I moved to Sacto from So. Cal. were I used several dealers...ho-hum service...terrible follow up. But not here in Sac town. Ever since we switched to Jeff Dyke we have most pleased. Heck, I would have bought my vehicle from Jeff had he been a sales person. My wife and I are so pleased with his treatment of us and our cars, we made up a certificate of excellence and gave it to him in January of this year. Ask him to show it to you (it's quite nice if I don't mind saying so myself). As all previous reviews have mentioned, Jeff is a shining example of what service should always be...he represents Lexus of Sacramento in the most positive way. We are spoiled, but then that's how every Lexus owner should be treated. A big pat on the back to Jeff Dyke! Gratefully, Jarrell & Sandra Redding Sacramento, CA More

Quicky, efficient friendly service. Went in for a 1 Year Oil Service and they did it fast and delivered my car immaculately clean afterwards! A pleasant service experience with friendly staff, clean facili Oil Service and they did it fast and delivered my car immaculately clean afterwards! A pleasant service experience with friendly staff, clean facility. I would definitely go back to this dealer! More

My reason for the visit was my first 5000 mile service on my Lexus 300h sedan. I made an appointment on-line and when I arrived I was taken care of right away. I asked for a ride to work and to be picke on my Lexus 300h sedan. I made an appointment on-line and when I arrived I was taken care of right away. I asked for a ride to work and to be picked-up. Everything went smoothly and everyone I came into contact with was friendly and helpful. Great customer service is noticeable and highly appreciated. Thank you. More

I have benn taking my car to Lexus Sacramento for 10 years. Car runs great, and I cold not be more pleased with the service I receive every time I visit the dealership. Remarkable Customer Service! years. Car runs great, and I cold not be more pleased with the service I receive every time I visit the dealership. Remarkable Customer Service! More

My wife and I have known Jeff Dyke for about 20 years and he has taken care of our Lexus needs promptly and completely. We have had 4 different Lexus automobiles because of the quality and service we have r he has taken care of our Lexus needs promptly and completely. We have had 4 different Lexus automobiles because of the quality and service we have received. More

I gave you a GREAT for Quality of work for past services, I assume you will continue with the your quality of work in the future I really like Christine, I don't know if she is/was aware of it but she sav I assume you will continue with the your quality of work in the future I really like Christine, I don't know if she is/was aware of it but she saved me a lot of money at one time...I would not use any other person as my service rep. I am still upset with Lexus for not honoring your verbal agreement to wash my car if I purchased my Lexus from your dealership! More

The service I get at this dealership is always great. Mike and the other service writers always take care of my vehicle. I would recommend this dealership for service. Mike and the other service writers always take care of my vehicle. I would recommend this dealership for service. More

Very good job , I like it so I always go back to dealership to sever my car thank you ! Just too far from my house. If Elk Grove have Lexus dealership that will be more convenient . dealership to sever my car thank you ! Just too far from my house. If Elk Grove have Lexus dealership that will be more convenient . More

I thought the tires might need replacement but they checked the thread and advised I had probably another 10K. I appreciate that honesty. Nice people. checked the thread and advised I had probably another 10K. I appreciate that honesty. Nice people. More