Lexus of Sacramento - Service Center

SO HAPPY WITH LEXUS Lexus of Sacramento has been my dealer of choice for purchasing my vehicles and service after the sale. They always treat me like family. Everyone is Lexus of Sacramento has been my dealer of choice for purchasing my vehicles and service after the sale. They always treat me like family. Everyone is friendly and tend to my needs in a professional manor.My service writer is Mike Huttleston, he's always friendly and makes sure my vehicle is done perfectly and to my satisfaction. Always a pleasure to work with. More

Service consultation saved me money I was changing my oil too frequently. Brandy recommended a service interval that saved me money. They got me in and out quickly. I will definitely I was changing my oil too frequently. Brandy recommended a service interval that saved me money. They got me in and out quickly. I will definitely be coming back this dealership. More

Service I always request Mike because he explains everything very well, is curtious, & professional. He calls me with any updates. He has been helpful every t I always request Mike because he explains everything very well, is curtious, & professional. He calls me with any updates. He has been helpful every time. Thank you Lexus for hiring such capable employees. More

Great Service The ease of use and professional support you get as a customer is second to none. I have tried a lot of other brands and dealers and I would say the L The ease of use and professional support you get as a customer is second to none. I have tried a lot of other brands and dealers and I would say the Lexus dealership is easy to deal with. The people are super professional and they make sure to work you through the service plan and let you choose what options you want to work with. I will always go here, I have confidence my car gets the best and appropriate care. More

Service and Detail Tracey was very gracious and kept in communication with me. She made sure I was satisfied and not inconvenienced during my repair process. Kris Tran Tracey was very gracious and kept in communication with me. She made sure I was satisfied and not inconvenienced during my repair process. Kris Tran, was and is above and beyond exceptional with his customer service and quality of work. The detail his team provides is amazing. I always feel like I have a new car when they are done! Thank you Kris and Tracey for always making my experience with Lexus a positive one. More

A great day! The service requested on our car was completed promptly and efficiently. Loved working with Christina Carson, she is so personable and is a great rep The service requested on our car was completed promptly and efficiently. Loved working with Christina Carson, she is so personable and is a great representative of Lexus. More

Excellent service and follow up Brought in my car for a knocking noise coming from the front end of my 2015 IS250. The service advisor Nick set up a test drive with the shop foreman Brought in my car for a knocking noise coming from the front end of my 2015 IS250. The service advisor Nick set up a test drive with the shop foreman and fortunately was able to replicate the noise. The service technician took many steps to address the noise and was able to identify the source of the noise. The knocking noise is no longer present and they also made recommendations on other safety related service. My front brakes were at 4mm so I had them change the front brake pads and rotors per the service advisors recommendation. Brake job was competitively price and plus they use Lexus parts. I have alway had great customer service with this dealership and the quality of work is top notch. The best part is that the service advisor follows up within the next day or two to check back and see if everything was completed to my satisfaction! More

Great Service! I took my car in for an oil change. Unfortunately it turned out the car also needed front brakes. I appreciated my Service Consultant Mike Huttlesto I took my car in for an oil change. Unfortunately it turned out the car also needed front brakes. I appreciated my Service Consultant Mike Huttleston calling me to let me know this before they did any work on the car. I also appreciated the shuttle service that took me from the Dealership to my job and picked me up in the evening. The shuttle drivers are very patient and kind. More

Fantastic! Honest, Caring, they listen to your needs and they make the experience of either purchasing or servicing your vehicle pleasant. I received a follow up Honest, Caring, they listen to your needs and they make the experience of either purchasing or servicing your vehicle pleasant. I received a follow up call to make sure that everything was great and ait was! More

Tracey does it again! We always come in when Tracey C. is working. We appreciate it when she knows the problem we are having with both of our vehicles. Tracey is the go-ge We always come in when Tracey C. is working. We appreciate it when she knows the problem we are having with both of our vehicles. Tracey is the go-getter and she always gets it done. Thank you again Tracey. More